Available in:
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Overview

Kela company logo

Unemployment Benefit Caseworker - Kela - Helsinki, Finland

Customer Service Representative

Compensation
2,744 - 2,744/month
Starting from 2,744 EUR/month
Vacation: 5 weeks
Salary Context: Customer Service Representative
Market Average: Customer Service Representative
€3,056 - €7,596
This Offer
€2,744 - €2,744
€2,744€7,596
per month
Location
Helsinki, Turku, Vaasa, Seinäjoki, Rovaniemi
Remoteness
Hybrid (Helsinki office)
Application Deadline
January 16, 2026
Role Level
Mid-Level
Management Tier
No People Management
Job Type
Temporary
Posted: January 2, 2026Deadline: January 16, 2026
Required:
EnglishFinnish
Optional:
Swedish
Specialisations:
Customer serviceUnemployment benefits

Job Description

Temporary role at Kela in Helsinki, Turku, Vaasa, Seinäjoki, and Rovaniemi, handling unemployment benefit applications and related customer communication.

Apply on Company Website

Company Information

Kela company logo

Kela

Healthcare
Business ID: 0246246-0
Headcount: 100 - 5,000
About

Jos merkityksellinen työ, luotettava työnantaja, hyvä yhteishenki ja myönteinen tekemisen meininki kiinnostavat, Kela voi olla sopiva työpaikka sinulle. Meillä saat tehdä tärkeää työtä ja rakentaa suomalaista hyvinvointia yhdessä osaavan porukan kanssa.

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • High school diploma or higher education
  • Customer-oriented approach
  • Independent and goal-oriented work methods
  • Motivation for skill development
  • Good communication skills
  • Good research skills and ability to interpret instructions
  • Swedish language skills are a plus

Responsibilities

  • Processing unemployment benefit applications
  • Customer communication via phone
  • Supporting other benefits processing

Field:

Customer service

Specialisations:

  • Customer service
  • Unemployment benefits

Education Level

High school

Optional:

Swedish

Salary Details

Starting from 2,744 EUR/month

Flexible working hoursLounaseduHealth insurance
6 days agoPartial Schema