Overview

Twoday Oy company logo
Service Manager - Twoday Oy - Helsinki, Finland
Human Resources Specialist
Compensation
€4,500 - €7,000/month
Vacation: 5 weeks
Salary Context: Human Resources Specialist
Market Average: Human Resources Specialist
€1,743€6,000
In Helsinki, Finland: Human Resources Specialist
€1,900€6,000
This Offer
€4,500€7,000
€1,743€7,000
per month
Location
Helsinki, Tampere, Hyvinkää, Turku, Jyväskylä, Oulu, Lappeenranta
Remoteness
Hybrid (Helsinki office)
Estimated Expiry
March 20, 2026
Posted: February 13, 2026
Management Tier
No People Management
Job Type
Full-time
Experience
2 years
Posted: February 13, 2026
Required Languages
Finnish
Specialisations
Service managementITIL

Job Description

Lead and improve service operations, ensure customer satisfaction, manage SLAs, and coordinate cross-functional teams in a data & AI business unit.

Company Information

Twoday Oy company logo

TwodayOy

Business and other management consultancy activities
Keskuskatu 3 00100 HELSINKI
Business ID: 1988069-3
Headcount: 353

Financial Overview (2024)

Twoday Oy was profitable in 2024 with revenue of €64.8M and a profit margin of 0.1%.

€64.8MRevenue€6.2MProfit0.1%Profit Margin

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • Experience in service management
  • Customer-centric mindset
  • Strong communication skills
  • Knowledge of ITIL or similar frameworks

Responsibilities

  • Manage service delivery
  • Coordinate cross-functional teams
  • Improve operational efficiency
  • Manage SLAs and KPIs

Field

Human resources

Education Level

Bachelor

Specialisations

  • Service management
  • ITIL

Perks

  • Training budget
  • Team events
Lunch benefitCulture/sport/wellness benefitGood healthcareFlexible work arrangements
118 minutes agoPartial Schema