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Customer Service Specialist - Naantali, Finland - Finnlines Oyj - Naantali, Finland
Customer Service Specialist
Job Description
Seasonal customer service role at Naantali port, assisting travelers with check-in and travel inquiries on a ferry route to Åland and Sweden. Involves handling check-in processes, advising travelers, and coordinating with ship staff. Work is based on ferry schedules, with shifts in the mornings and evenings, alternating weekly. Offers responsible tasks, training, competitive salary, benefits, and a dynamic work environment.
Company Information
About
Finnlines Oyj on yhtiö, jonka toimiala on meriliikenteen tavarankuljetus ja kotipaikka Helsinki. Vuonna 2024 Finnlines Oyj työllisti 1062 henkilöä ja sen liikevaihto oli 552,5 milj. euroa, laskien 1% vuoteen 2023 verrattuna. Työnantajalla ei ole tällä hetkellä avoimia työpaikkoja Duunitorilla.
Financial Overview (2024)
Finnlines Oyj was profitable in 2024 with revenue of €552.5M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Customer service experience
- Fluent in Finnish, Swedish, and English
- Good communication skills
- Ability to work independently
- Flexibility with working hours
Responsibilities
- Assist travelers with check-in and inquiries
- Coordinate with ship staff
- Provide excellent customer service
Field:
Customer service
Education Level
High school
Perks
- Training provided
- Work in a dynamic environment
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Overview
Job Description
Seasonal customer service role at Naantali port, assisting travelers with check-in and travel inquiries on a ferry route to Åland and Sweden. Involves handling check-in processes, advising travelers, and coordinating with ship staff. Work is based on ferry schedules, with shifts in the mornings and evenings, alternating weekly. Offers responsible tasks, training, competitive salary, benefits, and a dynamic work environment.
Company Information
Finnlines Oyj
About
Finnlines Oyj on yhtiö, jonka toimiala on meriliikenteen tavarankuljetus ja kotipaikka Helsinki. Vuonna 2024 Finnlines Oyj työllisti 1062 henkilöä ja sen liikevaihto oli 552,5 milj. euroa, laskien 1% vuoteen 2023 verrattuna. Työnantajalla ei ole tällä hetkellä avoimia työpaikkoja Duunitorilla.
Financial Overview (2024)
Finnlines Oyj was profitable in 2024 with revenue of €552.5M and a profit margin of 0.2%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Customer service experience
- Fluent in Finnish, Swedish, and English
- Good communication skills
- Ability to work independently
- Flexibility with working hours
Responsibilities
- Assist travelers with check-in and inquiries
- Coordinate with ship staff
- Provide excellent customer service
Field:
Customer service
Education Level
High school
Perks
- Training provided
- Work in a dynamic environment