Available in:
English•Suomi•Svenska

Overview

Holvi Oy company logo
Finnish-speaking Customer Support Manager (12 months fixed-term contract) - Holvi Oy - Helsinki, Finland
Customer Support Manager
Location
Helsinki
Remoteness
Hybrid (Helsinki office)
Application Deadline
January 21, 2026
Role Level
Manager
Management Tier
No People Management
Job Type
Full-time
Experience
Minimum experience: 3 years
Posted: January 14, 2026Deadline: January 21, 2026
Required:
EnglishFinnish
Specialisations:
Customer supportFintechBanking

Job Description

Seeking a Finnish-speaking Customer Support Manager in Helsinki to provide support via phone, chat, and email, ensuring customer satisfaction and improving support channels.

Apply on Company Website

Company Information

Holvi Oy company logo

Holvi Oy

Financial Services
Headcount: 142

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • 3+ years of customer service experience
  • Proficiency in Finnish and English
  • Strong communication skills
  • Problem-solving ability
  • Team-oriented mindset

Responsibilities

  • Provide support via phone, chat, and email in Finnish and English
  • Assist customers with product features
  • Manage customer escalations
  • Improve self-service channels
  • Follow up on customer cases

Field:

Customer service

Specialisations:

  • Customer support
  • Fintech
  • Banking

Minimum Years of Experience

3 years

Flexible working hoursRemote work optionsOccupational healthcareMonthly benefit budget
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