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Overview
Customer Service Specialist - Kela - Espoo, Finland
Job Description
Seeking customer service specialists for Kela's southern service units, starting March 23, 2026, until September 30, 2026. The role involves assisting clients via phone in Finnish and English, providing guidance on benefits and services, and ensuring high-quality customer experience.
Company Information
About
Jos merkityksellinen työ, luotettava työnantaja, hyvä yhteishenki ja myönteinen tekemisen meininki kiinnostavat, Kela voi olla sopiva työpaikka sinulle. Meillä saat tehdä tärkeää työtä ja rakentaa suomalaista hyvinvointia yhdessä osaavan porukan kanssa.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- At least secondary education
- Excellent Finnish language skills
- Fluent in English
- Good digital and information retrieval skills
- Customer service experience
- Ability to handle diverse situations
Responsibilities
- Assist clients via phone in Finnish and English
- Guide and advise on benefits and services
- Ensure high-quality customer experience
Field:
Customer service
Education Level
High school
Specialisations:
- Customer service
- Public administration
Optional:
Perks
- Wellness allowance
- Flexible hours
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Overview
Customer Service Specialist - Kela - Espoo, Finland
Job Description
Seeking customer service specialists for Kela's southern service units, starting March 23, 2026, until September 30, 2026. The role involves assisting clients via phone in Finnish and English, providing guidance on benefits and services, and ensuring high-quality customer experience.
Company Information
Kela
About
Jos merkityksellinen työ, luotettava työnantaja, hyvä yhteishenki ja myönteinen tekemisen meininki kiinnostavat, Kela voi olla sopiva työpaikka sinulle. Meillä saat tehdä tärkeää työtä ja rakentaa suomalaista hyvinvointia yhdessä osaavan porukan kanssa.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- At least secondary education
- Excellent Finnish language skills
- Fluent in English
- Good digital and information retrieval skills
- Customer service experience
- Ability to handle diverse situations
Responsibilities
- Assist clients via phone in Finnish and English
- Guide and advise on benefits and services
- Ensure high-quality customer experience
Field:
Customer service
Specialisations:
- Customer service
- Public administration
Education Level
High school
Optional:
Minimum Years of Experience
2 years
Salary Details
Monthly salary of 2812.30 euros, includes benefits and health services
Perks
- Wellness allowance
- Flexible hours