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Overview
Customer Care Coordinator - OCEAN NETWORK EXPRESS (EUROPE) LTD - Helsinki, Finland
Customer Service Coordinator
Location
Helsinki
Remoteness
Hybrid (Helsinki office)
Application Deadline
January 25, 2026
Posted: January 7, 2026
Role Level
No People Management
Management Tier
No People Management
Job Type
Full-time
Required:
FinnishEnglish
Job Description
A customer-oriented role in shipping, managing customer relationships, coordinating bookings, and supporting export services in an international environment.
Company Information
OCEAN NETWORK EXPRESS (EUROPE)LTD
Transportation and Shipping
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Fluent in Finnish (verbal and written)
- Good English skills
- Experience in customer service, shipping or transport preferred
- Knowledge of IT systems like Gmail, Salesforce is an advantage
Responsibilities
- Communicate daily with customers about bookings
- Support customers with ONE eCommerce tools
- Process and coordinate customer requests
- Resolve customer queries and disputes
- Collaborate with sales, finance, operations
Field:
Customer service
No items to show.
2 hours ago
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Overview
Customer Care Coordinator - OCEAN NETWORK EXPRESS (EUROPE) LTD - Helsinki, Finland
Customer Service Coordinator
Location
Helsinki
Remoteness
Hybrid (Helsinki office)
Application Deadline
January 25, 2026
Role Level
No People Management
Management Tier
No People Management
Job Type
Full-time
Posted: January 7, 2026Deadline: January 25, 2026
Required:
FinnishEnglish
Job Description
A customer-oriented role in shipping, managing customer relationships, coordinating bookings, and supporting export services in an international environment.
Company Information
OCEAN NETWORK EXPRESS (EUROPE) LTD
Transportation and Shipping
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Fluent in Finnish (verbal and written)
- Good English skills
- Experience in customer service, shipping or transport preferred
- Knowledge of IT systems like Gmail, Salesforce is an advantage
Responsibilities
- Communicate daily with customers about bookings
- Support customers with ONE eCommerce tools
- Process and coordinate customer requests
- Resolve customer queries and disputes
- Collaborate with sales, finance, operations
Field:
Customer service
No items to show.
2 hours ago