Customer Service Agent - Finavia Oyj - Vaasa, Finland
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Job Description
Join Finavia at Vaasa Airport as a customer service agent responsible for guiding passengers, maintaining terminal order, and security checks. Training provided for security screening, requiring normal color vision and a B driver's license. The role involves ensuring smooth travel experiences, active observation, and excellent face-to-face customer service in an international environment. Candidates should be positive, flexible, organized, and able to communicate in Finnish, English, and preferably Swedish. The job includes varied tasks and hours, with a focus on safety, responsibility, customer orientation, and innovation. Benefits include diverse employment and sports benefits, with opportunities to develop skills in a leading European airport company. The application deadline is August 16, 2026.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 74 |
| Vantaa, Finland | 40 |
| Rovaniemi, Finland | 12 |
| Ivalo, Finland | 11 |
| Vaasa, Finland | 10 |
| Helsinki-Vantaa Airport, Finland | 10 |
| Kittilä, Finland | 8 |
| Kruunupyy, Finland | 7 |
| Mariehamn, Finland | 6 |
| Jyväskylä, Finland | 6 |
| Savonlinna, Finland | 5 |
| Kokkola, Finland | 5 |
| Oulu, Finland | 3 |
| Tampere, Finland | 3 |
| Kuusamo, Finland | 3 |
| Joensuu, Finland | 3 |
| Kemi-Tornio, Finland | 3 |
| Remote - Global | 3 |
| Helsinki-Vantaa Airport, Vantaa, Finland | 3 |
| Kemi, Finland | 2 |
| Remote - Finland | 1 |
| Kokkola-Pietarsaari, Finland | 1 |
| Vasa, Finland | 1 |
| Pirkkala, Finland | 1 |
| Kuopio, Finland | 1 |
| Turku, Finland | 1 |
| Kajaanin lentoasema, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 23 |
| Maintenance Worker | 20 |
| Customer Service Representative | 17 |
| Electrician | 14 |
| Maintenance multi-skilled worker | 10 |
| Project Manager | 8 |
| Maintenance Specialist | 7 |
| Marketing Specialist | 6 |
| Maintenance professional | 6 |
| Infrastructural Project Manager | 6 |
| Maintenance Supervisor | 5 |
| Maintenance Engineer | 5 |
| Rescue Services Shift Supervisor | 5 |
| Maintenance Multi-skilled Worker | 5 |
| Maintenance worker | 5 |
| Firefighter | 4 |
| Apron Supervisor | 4 |
| Customer Service Agent | 4 |
| Technology Lead | 4 |
| Healthcare Professional | 4 |
| Marketing Manager | 3 |
| Technical Maintenance Specialist | 3 |
| Customer Service Specialist | 3 |
| Rescue Manager | 3 |
| Data Scientist | 3 |
| Supervisor | 3 |
| VIP Coordinator | 3 |
| Customer Service | 2 |
| Security Specialist | 2 |
| Marshaller | 2 |
| Maintenance versatile worker | 2 |
| Lead | 2 |
| Business Manager | 2 |
| Rescue Services Supervisor | 2 |
| Rescue Worker | 2 |
| Procurement Manager | 2 |
| Maintenance Manager | 1 |
| Electrical Maintenance Specialist | 1 |
| Service Manager | 1 |
| Airport Manager | 1 |
| Payroll Clerk | 1 |
| Researcher | 1 |
| Security Officer | 1 |
| Security Check-in Agent | 1 |
| Communications Intern | 1 |
| Maintenance Multiskilled Worker | 1 |
| Facility Maintenance Technician | 1 |
| Technology | 1 |
| Maintenance All-rounder | 1 |
| Manager | 1 |
| Process and Maintenance Operator | 1 |
| Planner | 1 |
| Head of Maintenance | 1 |
| Security and Passenger Service Agent | 1 |
| Security Clearance Service Manager | 1 |
| Scheduler | 1 |
| Analytics Engineer | 1 |
| Community Relations Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Manager | 8 |
| Intern | 8 |
Finavia Oyj appears in 224 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Vantaa, Finland, and Rovaniemi, Finland.
About
Includes details from the Finnish Trade Register.
Julkinen osakeyhtiö
Service activities incidental to air transportation
Financial Overview (2024)
Finavia Oyj was profitable in 2024 with revenue of €346.0M and a profit margin of 10.1%.
Data shown is based on historical job postings from our database.
