Store Manager - Helsinki Kamppi - Tempur Sealy Suomi Oy - Helsinki, Finland

We are looking for a store manager for the TEMPUR store in Helsinki Kamppi. TEMPUR is known for its scientifically proven mattresses and pillows made from materials that promote well-being, detect body heat, and reduce pressure. We are the largest and most respected manufacturer in the industry. Suomen Tempur and Tempur Brand Stores specializing in sleep ergonomics are part of Tempur-Sealy International Inc. (NYSE: TPX), operating in over 90 countries. Tempur's story began in the 1970s when NASA developed a pressure-reducing material to ease the pressure experienced by astronauts during launch. Tempur holds the SPACE FOUNDATION certification for quality, and is recognized for high customer satisfaction, recommended by organizations such as the Finnish Sleep Association and the Finnish Back Association. The brand has received the Most Trusted Brand certification in 2025 and 2026. In addition to home use, genuine Tempur products are widely used in demanding healthcare settings. Tempur's popularity and success are based on the best materials in the industry, design products, our ethical approach, and, of course, trained salespeople providing excellent service. Our business perspective is to help our customers recover and feel better; sales is about helping people. We support our customers' functional capacity, including improving athletes' performance. We meet many different people whom we can assist with our knowledge, skills, and the world's most advanced mattresses, pillows, and other sleep aids. Our training and learning are continuous; even onboarding includes, for example, Certified Sleep Ergonomics Specialist (KNA) training (value approx. €5000). We have the best expertise in the field and actively seek new research data to apply in practical customer work. Tempur offers extensive career opportunities. In Finland, we employ several physiotherapists and other professionals in various roles—from salespeople and store managers to regional sales managers, sales directors, and management. Our salary is based on industry averages, and we also offer good staff benefits and a bonus system. We are happy to discuss these further in an interview. For the store manager role, we hope you have experience in supervisory work and sales or customer service. The most important qualities are the ability to lead by example, motivate the team, and ensure smooth daily operations. We also value genuine interest in health and well-being—whether through studies or hobbies. Good Finnish language skills and a willingness to serve customers in English are required. We appreciate a flexible, proactive, and solution-oriented work attitude, as well as the ability to learn quickly about sleep, sleep ergonomics, and the role of an expert salesperson. We are not looking for salespeople, but empathetic and trustworthy individuals who can provide the best possible service — we truly care about our customers. Your responsibilities will include a variety of tasks, from building new processes to daily customer service and sales duties, such as overall responsibility for store operations, team, schedules, and results, recruitment, onboarding, and daily management of staff, store maintenance, cleanliness, and visual presentation, packing, unpacking, and assembling display beds, all customer service and sales tasks related to the sales concept, cash register work, managing online store, chat, and leads, participating in marketing activities. The employment is permanent and full-time (37.5 hours/week). Working hours are based on store opening hours. If you have questions about the role, you can call Dóra starting from June 15 at: +358401622638.