Director of Solution Delivery - IFS - Illinois, United States

An executive level sponsor who directs activities on behalf of Softeon to ensure the customer meets or exceeds ROI targets and customer satisfaction is high. Provides management direction for project resources planning, utilization and execution across multiple projects at one time. Responsible for multiple software professions, including revenue and margin targets as set periodically by the company. Recruits, interviews, hires, and trains new staff in the department. Oversees the daily workflow of the group. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Analyzes financial results for multiple projects including budget, revenue projections, profitability, margin contribution, billable rates, resource utilization, realization, and projected profitability. Ensures customer receives value and ROI from Softeon. Provides long term contact and business planning beyond tactical project plan. Understands customer’s business, goals, and philosophy. Guides customer executive steering committee in risk management and mitigation. Develops new business opportunities with existing clients during active implementations. Manages partner and contracting relationships providing a profitable experience for both organizations. Responsible for professional development, performance evaluation, mentoring, and quality measurement. Identifies and grows leaders within your team. Specifically, mentors team members who desire promotion to achieve higher levels of accountability and responsibility within the organization. Responsible for establishing and managing work unit budgets including margin targets. Plans and coordinates technical resource staffing for project teams. Performs other duties as required.