Customer Service Agent - Finavia Oyj - Vaasa, Finland
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Job Description
Join Finavia, a leading European airport operator, as a customer service professional at Vaasa Airport. You will guide and assist travelers, ensure terminal order and safety, and handle security checks with training provided. The role requires active observation, excellent face-to-face customer service skills in an international environment, and the ability to stay calm under pressure. Finnish, English, and Swedish language skills are preferred. The job involves varied tasks and hours, with opportunities to develop skills in a responsible, safety-conscious, customer-oriented, and innovative company. Benefits include diverse employment and sports perks. The position is part-time, on-call, and involves security clearance and drug testing.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 74 |
| Vantaa, Finland | 40 |
| Rovaniemi, Finland | 12 |
| Ivalo, Finland | 11 |
| Helsinki-Vantaa Airport, Finland | 10 |
| Vaasa, Finland | 10 |
| Kittilä, Finland | 8 |
| Kruunupyy, Finland | 7 |
| Jyväskylä, Finland | 6 |
| Mariehamn, Finland | 6 |
| Savonlinna, Finland | 5 |
| Kokkola, Finland | 5 |
| Joensuu, Finland | 3 |
| Helsinki-Vantaa Airport, Vantaa, Finland | 3 |
| Tampere, Finland | 3 |
| Oulu, Finland | 3 |
| Kemi-Tornio, Finland | 3 |
| Remote - Global | 3 |
| Kuusamo, Finland | 3 |
| Kemi, Finland | 2 |
| Turku, Finland | 1 |
| Remote - Finland | 1 |
| Kuopio, Finland | 1 |
| Vasa, Finland | 1 |
| Kokkola-Pietarsaari, Finland | 1 |
| Kajaanin lentoasema, Finland | 1 |
| Pirkkala, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 23 |
| Maintenance Worker | 20 |
| Customer Service Representative | 17 |
| Electrician | 14 |
| Maintenance multi-skilled worker | 10 |
| Project Manager | 8 |
| Maintenance Specialist | 7 |
| Marketing Specialist | 6 |
| Infrastructural Project Manager | 6 |
| Maintenance professional | 6 |
| Maintenance Multi-skilled Worker | 5 |
| Maintenance Supervisor | 5 |
| Maintenance Engineer | 5 |
| Rescue Services Shift Supervisor | 5 |
| Maintenance worker | 5 |
| Firefighter | 4 |
| Healthcare Professional | 4 |
| Customer Service Agent | 4 |
| Technology Lead | 4 |
| Apron Supervisor | 4 |
| Supervisor | 3 |
| Marketing Manager | 3 |
| Technical Maintenance Specialist | 3 |
| Rescue Manager | 3 |
| Data Scientist | 3 |
| Customer Service Specialist | 3 |
| VIP Coordinator | 3 |
| Marshaller | 2 |
| Procurement Manager | 2 |
| Business Manager | 2 |
| Customer Service | 2 |
| Maintenance versatile worker | 2 |
| Rescue Worker | 2 |
| Security Specialist | 2 |
| Rescue Services Supervisor | 2 |
| Lead | 2 |
| Maintenance Multiskilled Worker | 1 |
| Payroll Clerk | 1 |
| Researcher | 1 |
| Technology | 1 |
| Facility Maintenance Technician | 1 |
| Security Officer | 1 |
| Manager | 1 |
| Electrical Maintenance Specialist | 1 |
| Security Check-in Agent | 1 |
| Scheduler | 1 |
| Security Clearance Service Manager | 1 |
| Service Manager | 1 |
| Community Relations Manager | 1 |
| Security and Passenger Service Agent | 1 |
| Process and Maintenance Operator | 1 |
| Maintenance Manager | 1 |
| Communications Intern | 1 |
| Planner | 1 |
| Maintenance All-rounder | 1 |
| Analytics Engineer | 1 |
| Airport Manager | 1 |
| Head of Maintenance | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Manager | 8 |
| Intern | 8 |
Finavia Oyj appears in 224 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Vantaa, Finland, and Rovaniemi, Finland.
About
Includes details from the Finnish Trade Register.
Julkinen osakeyhtiö
Service activities incidental to air transportation
Financial Overview (2024)
Finavia Oyj was profitable in 2024 with revenue of €346.0M and a profit margin of 10.1%.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Guide and assist travelers
- Ensure terminal order and safety
- Handle security checks with training provided
Requirements
- Active observation skills
- Excellent face-to-face customer service skills
- Ability to stay calm under pressure
- Finnish, English, and Swedish language skills preferred
Skills & Technologies
Education Level
None required