Receptionist, Arcora Boutique Hotel & Villas, Muonio - Nordic Career Oy - Muonio, Finland

Arcora Boutique Hotel & Villas is a new luxury resort in Muonio, in the heart of Lapland. We are creating a place where northern nature, high-quality hospitality, well-being, experiences, and refined service meet in a unique way. We are looking for receptionists to join the Arcora team to ensure a high-quality customer experience during guests' visits. In this role, you will help create a service culture, first impressions, and guest experiences that define the level of Arcora. You will ensure that the guest experience is seamless, personal, and of high quality throughout the customer journey from arrival to departure. Responsibilities - Greeting and serving guests during their stay - Handling and managing reservations - Check-in and check-out procedures - Responding to customer inquiries and providing guidance - Cash register operations and billing - Collaborating with other teams to ensure a smooth customer experience Requirements - Previous experience as a hotel receptionist - Excellent service attitude and communication skills - Passion and willingness to exceed customer expectations - Good organizational skills and attention to detail - Ability to work independently and as part of a team, and to collaborate closely with other departments - Fluent English skills (additional languages are an advantage) - EU citizen passport or valid work permit for Finland What we offer - Opportunity to be part of implementing a luxury concept from the start - Inspiring work environment amidst the unique nature of Lapland - Support from a skilled, encouraging, and committed team - A role where you can see the tangible impact of your work on customer experience and quality - Fixed salary and comprehensive employment benefits - Possibility to stay in staff accommodation at a reasonable rent Joining Arcora allows you to directly influence the development of restaurant operations and service culture as part of an ambitious team in a unique environment. The work begins in November 2026 and continues until the end of the spring season 2027, around March-April. This is a full-time position. Interested? Great, come help us build the story of Arcora! Please send your application, CV, and references. Note that we review applications during the application period and the position will be filled once a suitable candidate is found. Selections will be made no later than the end of July. The recruitment is conducted in collaboration with the Lapland-based staffing company Nordic Career. For more information about the position, contact Nordic Career: Linda Hämäläinen - tel. +358 50 5323 775 - linda.hamalainen@career.fi Heidi-Maria Viitanen - tel. +358 50 479 7570 - heidi-maria.viitanen@career.fi Nordic Career ~ Nordic Career is a Lapland-based staffing service company, part of Career.fi staffing agency. We do our work with heart, respecting our values: caring, kindness, joy, courage, responsibility, and learning. We are looking for a job for you that is a joy to do! ~