Manager, Solutions Architects - Commercial - Gitlab - North America
Solutions Architect Manager
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Job Description
As the Manager, Solutions Architects for our Commercial team in North America, you'll lead a distributed group of intermediate and senior Solutions Architects serving commercial / mid-market customers. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab. Lead a distributed team of intermediate and senior Solutions Architects. Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas. Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture. Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform. Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements. Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions. Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities. Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 161 |
| Remote - North America | 14 |
| Remote | 9 |
| Remote - EMEA | 5 |
| Remote - Canada | 3 |
| Remote - United States | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 23 |
| Solutions Architect | 9 |
| Product Manager | 8 |
| Software Engineer | 7 |
| Commercial Account Executive | 6 |
| Human Resources Specialist | 5 |
| Sales Representative | 5 |
| Customer Success Manager | 5 |
| New Business Account Executive | 4 |
| Program Manager | 4 |
| Engineering Manager | 4 |
| Account Executive | 4 |
| Customer Success Engineer | 4 |
| Regional Marketing Manager | 3 |
| Strategic Account Executive | 3 |
| Regional Sales Director | 3 |
| Data Analyst | 3 |
| Field CTO | 2 |
| Candidate Experience Specialist | 2 |
| Manager | 2 |
| Site Reliability Engineer | 2 |
| Senior Manager | 2 |
| Data Scientist | 2 |
| Engagement Manager | 2 |
| AI Engineer | 2 |
| Business Development Representative | 2 |
| Customer Experience Services Manager | 2 |
| Data Architect | 1 |
| Renewals Director | 1 |
| Backend Developer | 1 |
| Business Development Executive | 1 |
| Senior UX Researcher | 1 |
| Vice President | 1 |
| Professional Services Engineer | 1 |
| Application Security Manager | 1 |
| Vulnerability Researcher | 1 |
| Solutions Architect Manager | 1 |
| Enterprise Applications Engineer | 1 |
| Product Marketing Manager | 1 |
| Enablement Lead | 1 |
| Accounts Receivable Analyst | 1 |
| Database Engineer | 1 |
| Technical Program Manager | 1 |
| Sales Development Representative | 1 |
| Contract Manager | 1 |
| Software Security Engineer | 1 |
| Software Engineering Manager | 1 |
| Security Risk Management Engineer | 1 |
| Security Engineer | 1 |
| Public Sector Solutions Architect | 1 |
| Corporate Development Analyst | 1 |
| People Operations Partner | 1 |
| Architect | 1 |
| Data System Architect | 1 |
| Corporate Security Engineer | 1 |
| Engineer | 1 |
| Executive Assistant | 1 |
| Principal Engineer | 1 |
| Infrastructure Security Manager | 1 |
| Sales Manager | 1 |
| Field Strategist | 1 |
| Procurement Analyst | 1 |
| Customer Success Architect | 1 |
| Researcher | 1 |
| Senior Recruiter | 1 |
| Commercial Legal Counsel | 1 |
| Stock Administrator | 1 |
| Director | 1 |
| Financial Analyst | 1 |
| Public Sector Strategic Account Executive | 1 |
| Support Manager | 1 |
| Major Account Executive | 1 |
| Legal Engineer | 1 |
| Legal | 1 |
| Security Architect | 1 |
| Vice President, Legal Commercial | 1 |
| Pricing Director | 1 |
| Program manager | 1 |
| Ecosystem Sales Manager | 1 |
| G&A Engineer | 1 |
| Project Manager | 1 |
| Executive Business Partner | 1 |
| Product Security Architecture Director | 1 |
| HRIS Analyst | 1 |
| Product Management Specialist | 1 |
| Customer Relationship Manager | 1 |
| Senior FP&A Analyst | 1 |
| Vice President of Engineering | 1 |
| Technical Writing Director | 1 |
| Infrastructure Platforms Engineer | 1 |
| Vice President, Data & Insights | 1 |
| Sales Development | 1 |
| Infrastructure Security Engineer | 1 |
| Customer Service Representative | 1 |
| Product Design Manager | 1 |
| Senior Engineering Manager | 1 |
| CPQ Developer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 141 |
| Manager | 8 |
| Senior | 8 |
Gitlab appears in 196 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Lead a distributed team of intermediate and senior Solutions Architects.
- Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.
- Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.
- Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.
- Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.
- Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.
- Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.
- Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.
Requirements
- Experience mentoring and developing technical team members, including giving and receiving constructive feedback.
- Experience managing or leading technical pre-sales or information technology professionals.
- Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.
- Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.
- Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.
- Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.
- Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.
- Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.
Skills & Technologies
Education Level
None required