Enterprise Customer Success Manager (French speaker) - Canonical - Remote - EMEA
Customer Success Manager
Tap this card for salary charts and full compensation details.
Expand to unlock full salary context
See benchmark placement, pay-band comparison graph, and localized salary narrative.
Job Description
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSMs) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. They onboard new customers, coordinate complex projects, collaborate with sales and support teams, manage customer portfolios, and serve as customer advocates. The role requires native French and excellent English, with at least 5 years of IT experience, familiarity with Linux, cloud, and agile methodologies. The position is remote within the EMEA region, with opportunities for travel and professional growth.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 114 |
| Remote - EMEA | 54 |
| Remote - Worldwide | 14 |
| Remote - Europe | 13 |
| Remote - Americas | 8 |
| London, UK | 1 |
| Anywhere in EMEA | 1 |
| Remote - APAC | 1 |
| Remote - AMER | 1 |
| Remote - Africa | 1 |
| Remote - Middle East | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 25 |
| Engineering Manager | 11 |
| Product Manager | 8 |
| Sales Development Representative | 7 |
| Customer Success Manager | 5 |
| Product Marketing Manager | 4 |
| Human Resources Specialist | 4 |
| UX Designer | 3 |
| Partner Sales Manager | 3 |
| Golang Software Engineer | 2 |
| Talent Scientist | 2 |
| Software Developer | 2 |
| Linux Enablement | 2 |
| Design Manager | 2 |
| System Software Engineer | 2 |
| Sales Director | 2 |
| Partner Sales Director | 2 |
| Linux Kernel Engineer | 2 |
| Data Infrastructure Engineer | 2 |
| HR Generalist | 2 |
| Marketing Manager | 2 |
| Site Reliability Engineer | 2 |
| Graphics and Windowing System Software Engineer | 1 |
| Global Alliance Director | 1 |
| Data Platform Engineer | 1 |
| Salesforce/NetSuite Engineering Manager | 1 |
| Web Frontend Engineer | 1 |
| Web Developer | 1 |
| Accounts Receivable Clerk | 1 |
| Accountant | 1 |
| Containerization & Virtualisation Engineer | 1 |
| Cloud Solutions Manager | 1 |
| Treasury Analyst | 1 |
| Cloud Support Engineer | 1 |
| Product Manager - Cloud | 1 |
| Ecosystem Development Manager | 1 |
| Enterprise Open Source Sales Manager | 1 |
| Linux Software Engineer | 1 |
| Linux Cryptography and Security Engineer | 1 |
| Tax Senior Associate | 1 |
| Embedded IoT System Engineer | 1 |
| Business Services Team Manager | 1 |
| Sustaining Operations Engineer | 1 |
| Security Operations Engineer | 1 |
| Performance Engineer | 1 |
| IoT Solutions Architecture | 1 |
| GitOps Engineer | 1 |
| Embedded Linux Engineer | 1 |
| Talent Science | 1 |
| Site Reliability Engineering Manager | 1 |
| Linux Platform Integration | 1 |
| Linux Devices Software Engineer | 1 |
| Senior HR Generalist | 1 |
| Graduate HR Generalist | 1 |
| Marketing Specialist | 1 |
| Junior Ads Specialist | 1 |
| Cloud Engineering Manager | 1 |
| Python Engineer | 1 |
| Security Engineer | 1 |
| Enterprise Account Executive | 1 |
| Ubuntu Engineering Lead | 1 |
| Engineer | 1 |
| Project Manager - Ubuntu Embedded Systems | 1 |
| Financial Analyst | 1 |
| Software Platform Engineering Manager | 1 |
| Lead Python Software Engineer | 1 |
| Data Governance Engineer | 1 |
| Threat Intelligence Lead | 1 |
| Embedded Linux Consultant | 1 |
| Golang Engineering Manager | 1 |
| Distributed Systems Testing | 1 |
| Junior Data Engineer | 1 |
| Content Marketing Team Manager | 1 |
| Telecom Account Executive | 1 |
| IBM Global Alliance Director | 1 |
| OpenStack Engineering Manager | 1 |
| User Science | 1 |
| Software Architect | 1 |
| Technical Alliance Manager | 1 |
| NetSuite Engineer | 1 |
| Software Engineering Manager | 1 |
| Information Systems Architect | 1 |
| Linux Systems Engineer | 1 |
| Rust Engineering Lead | 1 |
| Security Risk Management | 1 |
| Security Operations | 1 |
| Software Alliances Director | 1 |
| Partner Marketing Manager | 1 |
| Cloud Alliances | 1 |
| IoT Data Engineer | 1 |
| Senior Communications Specialist | 1 |
| Senior Search Lead | 1 |
| Developer Relations Engineer | 1 |
| Python Engineering Manager | 1 |
| Enterprise Sales / Alliances | 1 |
| Partner Sales Executive | 1 |
| Networking Software Engineer | 1 |
| Regional HR Manager | 1 |
| Growth Engineer | 1 |
| Salesforce Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 167 |
| Senior | 15 |
| Manager | 7 |
| Mid-level | 1 |
| Junior | 1 |
| Intern | 1 |
Canonical appears in 209 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - EMEA, and Remote - Worldwide.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Onboard new customers
- Coordinate complex projects
- Collaborate with sales and support
- Manage customer portfolios
- Serve as customer advocate
Requirements
- Native French level
- Excellent command of English
- Minimum 5 years of IT experience
- Experience with Linux, cloud, and agile methodologies
Skills & Technologies
Benefits & Perks
Benefits
