D365 CE Presales Solution Architect - Avanade - Toronto, Canada

Craft innovative solutions focusing on client needs, guiding them through implementation with expertise and a collaborative spirit in Dynamics 365 Customer Engagement across industries. As a D365 CE/Power Platform Presales Solution Architect, you’ll take on a strategic, client-facing role focused on designing and communicating innovative Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions tailored to client needs. You’ll collaborate with cross-functional teams to shape deals, manage stakeholder expectations, and drive solutions from concept to completion. Build strong relationships and promote Avanade’s offerings across Accenture, Microsoft, industry groups, and clients. Leverage deep expertise in processes, compliance, and procurement cycles to deliver high-quality written and oral presentations tailored to client opportunities. Support responses to public sector RFPs and RFIs by translating business requirements into compelling and compliant solution architectures. Demonstrate a deep understanding of client environments and apply solution expertise to strengthen solution selling strategies—maximizing presales value for both the client and Avanade. Architect scalable, secure, and compliant CRM and Power Platform solutions—including Power Apps, Power Automate, Power BI, and Power Pages—while integrating third-party ISVs and Microsoft cloud services as needed. Collaborate with cross-functional teams, including delivery leads, technical architects, and Microsoft counterparts, to ensure solution feasibility and alignment with go-to-market strategies. Represent the CRM and Power Platform practice in both internal and external forums, sharing insights on emerging technologies such as Copilot, ALM, and AI integration. Lead discovery sessions and requirements workshops to uncover client pain points and define desired outcomes. Contribute to business value assessments and the development of business cases. Deliver engaging and impactful presentations using storytelling and visual demonstrations to clearly communicate solution value.