Customer Fee Secretary, Financial Services, Turku - Varsinais-Suomen hyvinvointialue - Turku, Finland

Your tasks As a Customer Fee Secretary, you will be responsible for preparing, making decisions on, and invoicing results-based customer fees. Your work also includes customer service through various channels, preparing and making decisions on fee reduction and write-off decisions, and participating in the appeal process regarding these fees. The work is independent and appropriately challenging, but you will receive support from experienced colleagues and your team. You will be part of Varha's Financial Services Center, where the work is diverse and evolving. In this role, you will continuously learn new things and understand the overall picture of customer fees as part of broader financial management. Your primary workplace is located at Kärsämäentie 11, Turku. We have open-plan office facilities, and after the orientation period, you will have the opportunity for partial remote work. What we offer you - Excellent work community - Flexible working hours and partial remote work options - Employer-provided training and opportunities to influence the development of your work Additionally, you will receive comprehensive onboarding to help you get started well and quickly adapt to the daily work. The position offers a good opportunity to develop your skills in financial administration tasks and deepen your understanding of the overall customer fee process. What we expect from you A suitable higher education degree or vocational qualification or other relevant education is required. Good spoken and written Finnish language skills and satisfactory spoken and written Swedish language skills are required. We value your ability to work in a team. Additionally, good spoken and written Swedish language skills and understanding of financial concepts gained through studies or work experience are appreciated. Interested? Send your application via Kuntarekry and join us in building a smooth customer fee process!