Service & Delivery Manager, Network and Security (Helsinki, Tampere) - Elisa Oyj - Remote - Global
Service & Delivery Manager
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Job Description
Elisa Santa Monica Oy is seeking a Service & Delivery Manager for Network & Security services at Helsinki and Tampere. The role involves managing service processes, ensuring customer satisfaction, and developing service quality. The manager acts as a trusted partner for clients, overseeing operational and change management, and collaborating with operational and business stakeholders. The position requires experience in service management, customer relationship building, team leadership, and knowledge of network, telecommunication, and cybersecurity technologies. Certifications in ITIL, ISO20000, Prince2, or similar are preferred. The role offers a dynamic work environment with hybrid work model, travel within Finland, and opportunities for growth.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 134 |
| Tampere, Finland | 59 |
| Turku, Finland | 32 |
| Oulu, Finland | 9 |
| Jyväskylä, Finland | 7 |
| Seinäjoki, Finland | 5 |
| Pori, Finland | 4 |
| Remote - Global | 4 |
| Iisalmi, Finland | 4 |
| Vasa, Finland | 4 |
| Tallinn, Estonia | 3 |
| Kokkola, Finland | 3 |
| Nummela, Finland | 2 |
| Joensuu, Finland | 2 |
| Vilhonkatu 8, Salo, Finland | 2 |
| Vaasa, Finland | 2 |
| Stockholm, Sweden | 1 |
| Kajaani, Finland | 1 |
| Imatra, Finland | 1 |
| Petershausen, Germany | 1 |
| Lappeenranta, Finland | 1 |
| Kuopio, Finland | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 26 |
| Human Resources Specialist | 10 |
| Sales Assistant | 10 |
| System Specialist | 9 |
| Sales Representative | 7 |
| Salesperson | 7 |
| Data Scientist | 4 |
| Designer | 3 |
| Project Manager | 2 |
| Data Analyst | 2 |
| Marketing Specialist | 2 |
| Researcher | 2 |
| Data Engineer | 2 |
| Software Developer | 2 |
| Legal Counsel | 2 |
| Omaguru Expert | 2 |
| Service & Delivery Manager | 2 |
| Service Delivery Manager | 2 |
| Senior Technical Consultant | 2 |
| Sales Executive | 2 |
| Customer Success Specialist | 2 |
| Technology Specialist | 2 |
| Customer Support Specialist | 2 |
| Product Owner | 2 |
| Research Scientist | 1 |
| Production Manager | 1 |
| Cybersecurity Consultant | 1 |
| Senior | 1 |
| Technology Manager | 1 |
| Product Manager | 1 |
| Solution Architect | 1 |
| Service Manager | 1 |
| Quality Assurance Specialist | 1 |
| Cyber Security Services Lead | 1 |
| Security Engineer | 1 |
| Technical Consultant | 1 |
| Security Analyst | 1 |
| Business Lead | 1 |
| Partnerships Lead | 1 |
| Sales Director | 1 |
| Social Media Manager | 1 |
| Senior Service Manager | 1 |
| Communications Lead | 1 |
| Entrepreneur | 1 |
| Cyber Security Solution Consultant | 1 |
| IT Category Manager | 1 |
| Incident Responder | 1 |
| Product Designer | 1 |
| Process Improvement Manager | 1 |
| Legal Trainee | 1 |
| Business Manager | 1 |
| Cyber Security Consultant | 1 |
| Business Process Development Manager | 1 |
| Team Manager | 1 |
| Sales Associate | 1 |
| Specialist | 1 |
| Senior Specialist | 1 |
| Mobile Developer | 1 |
| Cybersecurity Specialist | 1 |
| Project Controller | 1 |
| Team Leader | 1 |
| Creative Designer | 1 |
| Assistant Controller | 1 |
| Customer Retention Specialist | 1 |
| Event Salesperson | 1 |
| Customer Service Specialist | 1 |
| Energy Market Analyst | 1 |
| Site Reliability Engineer | 1 |
| Technical Specialist | 1 |
| Infrastructure Architect | 1 |
| Accounting Specialist | 1 |
| Head of R&D | 1 |
| Copywriter | 1 |
| Technical Architect | 1 |
| Cyber Defense Lead | 1 |
| Business Analyst | 1 |
| Marketing Technology Expert | 1 |
| Prompt Engineer | 1 |
| Manager | 1 |
| Marketing Director | 1 |
| Junior | 1 |
| Senior Developer | 1 |
| Senior Cyber Security Analyst | 1 |
| Procurement Manager | 1 |
| Sales Negotiator | 1 |
| Cyber Security Analyst | 1 |
| Platform Engineer | 1 |
| Role level | Active listings |
|---|---|
| Senior | 26 |
| Mid-Level | 23 |
| Manager | 20 |
| Mid-level | 13 |
| No People Management | 1 |
| Intern | 1 |
Elisa Oyj appears in 282 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Tampere, Finland, and Turku, Finland.
About
Olemme työnantaja, joka välittää sinun ja meidän kaikkien tulevaisuudesta. Arjessamme me elisalaiset rakennamme rohkeasti kestävää tulevaisuutta miljoonien ihmisten jokapäiväisen viestinnän, työskentelyn, asioinnin ja viihtymisen kannalta tärkeillä digitaalisilla ratkaisuilla. Jotta pysymme askeleen edellä, on selvää, että tähän tarvitset myös parhaat mahdolliset puitteet kokeilla uutta, kehittyä ja kukoistaa – sekä erehtyä ja oppia.
Data shown is based on historical job postings from our database.
