Customer Service Officer - Avery Dennison - Cikarang, Indonesia
Job Description
The Customer Service (CS) Professional is responsible for following up orders and providing services to customers. Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment. This position differs from the “Internal Sales Consultant” position in that the majority of time is dedicated to supporting the sale activities and the customer and not toward direct selling.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 70 |
| Role type | Active listings |
|---|---|
| Label Machine Operator | 4 |
| Distribution Technician | 4 |
| Sales Executive | 2 |
| Batch Maker | 2 |
| Digital Print Operator | 2 |
| Machine Operator | 2 |
| Production Supervisor | 2 |
| Industrial Maintenance Technician | 2 |
| Payroll Specialist | 1 |
| Customer Service | 1 |
| PPC Planner | 1 |
| Sales Manager | 1 |
| Quality Engineer | 1 |
| Production Facility Manager | 1 |
| Customer Service Team Leader | 1 |
| Supply Chain Manager | 1 |
| Innovation Manager | 1 |
| Quality Coordinator | 1 |
| Talent Acquisition Manager | 1 |
| Production Lead | 1 |
| Sales and Business Development Manager | 1 |
| Shipper | 1 |
| Supplier Quality Specialist | 1 |
| Junior Associate | 1 |
| Product Development | 1 |
| Workforce Support Manager | 1 |
| Material Handler | 1 |
| Production Machine Operator | 1 |
| Demand and Inventory Planning | 1 |
| Production Worker | 1 |
| Procurement Manager | 1 |
| Maintenance & Engineering Manager | 1 |
| Operations | 1 |
| Production Team Manager | 1 |
| IT Support | 1 |
| Technical Manager | 1 |
| Automation Quality Tester | 1 |
| HR Intern | 1 |
| Manager | 1 |
| Data Solutions Specialist | 1 |
| Business Development Manager | 1 |
| Maintenance & Engineering | 1 |
| Data Analyst | 1 |
| Tax Analyst | 1 |
| Territory Sales Manager | 1 |
| Finance Controller | 1 |
| EHS Executive | 1 |
| Maintenance Technician | 1 |
| Maintenance Team Manager | 1 |
| Senior Account Manager | 1 |
| Trainee Program | 1 |
| Printer Maintenance Technician | 1 |
| Production Scheduler | 1 |
| Technical Service | 1 |
| HR Business Partner | 1 |
| Area Sales Manager | 1 |
| Mechanical Design Engineer | 1 |
| Quality Control Tester | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 69 |
| Manager | 1 |
Avery Dennison appears in 70 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Respond to customer requires and requests in a timely manner
- Understand customer needs and provide timely response
- Coordinate with sales team, other departments and production
- Handle customer complaints according to procedures
- Communicate with customers and vendors
- Share knowledge on products and processes
- Suggest improvements to increase efficiency
- Provide selling support
- Manage accounts for order processing and follow-up
- Authorize credit memos/refunds
- Champion customer needs and inquiries
- Support order management including entry and shipment info
Requirements
- Strong communication skills
- Problem solving skills
- English skills – advanced reading & basic speaking
- Understanding of applicable computer systems
Skills & Technologies
Education Level
None required