Orkla Care Oy logo

Guide and Customer Service Specialist - Orkla Care Oy - Riga, Latvia

Customer Service Specialist

Posted: July 23, 2026
Posted today
Last seen in crawl: July 23, 2026 (today)
Estimated Expiry: August 27, 2026
Location
Remoteness
Role & Management
Role Level:Mid-Level
Management Tier:No People Management
Job Type
Required Languages

Job Description

Saldumu Tirdznieciba is part of Orkla Latvia and the Norwegian Orkla group – a leading producer and distributor of fast-moving consumer goods in the Nordics and Baltics. The company manages "Laima" confectionery stores. We are currently looking for a Guide-Customer Service Specialist whose task will be to provide an exciting experience for visitors to the "Laima" chocolate museum and/or the Adaži chip workshop. In this role, you will lead excursions, share stories about the chocolate and chip making process and ensure pleasant and professional communication with guests. This is your opportunity: - Combine work with studies or other activities, working a part-time shift job. - Receive a stable salary – hourly rate 6.50 EUR gross. - Tell the story of the legendary confectionery brand "Laima" to museum visitors. - Experience a sweet, creative and dynamic workday in Riga's sweetest museum. - Grow your skills in interacting with people. - Receive health insurance after the probation period, employee discounts on products, social guarantees. We will entrust you with: - Leading excursion programs, exciting and surprising people with your storytelling. - Communicating with confectionery lovers in Latvian and English. - Revealing the secrets of chocolate to both young and old. - Being present at museum guests' special events (birthdays, weddings, Christmas events, etc.). - Preparing necessary materials for daily work in the museum and creative workshop. - Providing museum guests with a consistently high-quality chocolate experience. We will appreciate it if you: - Can communicate in Latvian and English (necessary for quality communication with foreign visitors, as the job includes leading excursions in a foreign language). - Can find a common language with both children and adults. - Can learn quickly, can master a large amount of information and pay attention to detail. - Can organize your work independently. - Are positive, communicative, responsible and like to work in a team. Working hours: Tuesday to Sunday, from 10:00 to 18:00, according to a shift schedule. Average 100 working hours per month. Work location: Miera iela 22, Riga

Company Information

Orkla Care Oy logo
Wholesale of health food
Listing: Retail
Äyritie 16, 01510 Vanda
Business ID: 1868271-6
Headcount: 72
Current open roles at Orkla Care Oy on JobCrawls
LocationActive listings
Remote - Global81
Vantaa, Finland12
Turku, Finland4
Vaajakoski, Finland3
Bodmin, United Kingdom1
Latvia,1
Oslo, Norway1
Bromsgrove, United Kingdom1
Tenbury Wells, United Kingdom1
St Ives, United Kingdom1
Helsinki, Finland1
Viby J, Denmark1
Guernsey, United Kingdom1
Barking, United Kingdom1
Worcestershire, United Kingdom1
West Yorkshire, United Kingdom1
Wakefield, United Kingdom1
Jyväskylä, Finland1
Finland,1
Glasgow, United Kingdom1
London, United Kingdom1
Essex, United Kingdom1
Cumbernauld, United Kingdom1
North Yorkshire, United Kingdom1
Riga, Latvia1
Norway, Oslo1
Estonia,1
Lehmja, Estonia1
Cornwall, United Kingdom1
Lincolnshire, United Kingdom1
Tamper, Finland1
Solna, Sweden1
Harrogate, United Kingdom1
Current role mix at Orkla Care Oy on JobCrawls
Role typeActive listings
Brand Manager4
Operator4
Key Account Manager3
Customer Service Representative3
Project Manager2
Product Data Specialist2
Sustainability Manager2
Production Manager2
Category Manager2
Human Resources Specialist2
Production Assistant2
Logistics Worker2
Financial Controller2
Student Assistant1
Sales Director1
Senior Brand Manager1
Sales Manager1
Communications Director1
Category Analyst1
Trade Marketing Coordinator1
Supply Chain Controller1
Technician1
Category Director1
Internship in HR Department1
Logistics Coordinator1
Supply Chain Business Development Manager1
Marketing Specialist1
Digitalisation Lead1
Portfolio Manager1
Master Data Specialist1
Product Portfolio and Sustainability Project Manager1
HR Intern1
Documentation Coordinator1
Key Account Assistant1
Packaging Developer1
Quality Leader1
Category and Insights Student1
HR Business Partner1
Warehouse Worker1
Field Sales Representative1
Customer Care Assistant1
Specialist1
Business Controller1
Spontaneous Application1
Manager1
Financial Specialist1
Food Operator1
Quality and Environment Manager1
Facility Manager1
Research & Category Insights Manager1
Production and material planner1
Head of VitaeHeart1
Product Marketing1
Salesperson1
Laborant1
Area Manager1
Food Legislation Specialist1
Butikskonsulent1
Service Worker1
Data Governance1
Business Manager Grocery1
Purchaser1
Quality Department Intern1
Production Supervisor1
Customer Service Professional1
Packaging Technologist1
Quality Manager1
District Manager / Salesperson1
IT Manager1
Quality Engineer1
Product Portfolio Development Manager1
Commercial Coordinator1
Retail Store Manager1
Retail Marketing Manager1
Data Engineer1
Quality Specialist1
Supply Chain Specialist1
Factory Service1
IT Engineer1
Logistics Assistant1
Sales Representative1
IT Supporter1
Process Manager1
Current role-level mix at Orkla Care Oy on JobCrawls
Role levelActive listings
Mid-Level90
None required1
Intern1
Junior1
No People Management1
Manager1

Orkla Care Oy appears in 129 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Remote - Global, Vantaa, Finland, and Turku, Finland.

About

Includes details from the Finnish Trade Register.

Osakeyhtiö

Wholesale of health food

Financial Overview (2024)

Orkla Care Oy was profitable in 2024 with revenue of €53.6M and a profit margin of 0.1%.

€53.6MRevenue€4.6MProfit0.1%Profit Margin

Data shown is based on historical job postings from our database.

Job Details

Responsibilities

  • Lead excursion programs and storytelling
  • Communicate with guests in Latvian and English
  • Explain chocolate secrets to all age groups
  • Assist at special events (birthdays, weddings, Christmas)
  • Prepare materials for the museum and creative workshop
  • Ensure high-quality chocolate experiences for guests

Requirements

  • Ability to communicate in Latvian and English
  • Ability to connect with both children and adults
  • Fast learner with attention to detail
  • Ability to organize work independently
  • Positive, communicative, and responsible
  • Team player

Skills & Technologies

LatvianEnglishStorytellingCustomer Service
21 hours agoContent Complete

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