
Guide and Customer Service Specialist - Orkla Care Oy - Riga, Latvia
Customer Service Specialist
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Job Description
Saldumu Tirdznieciba is part of Orkla Latvia and the Norwegian Orkla group – a leading producer and distributor of fast-moving consumer goods in the Nordics and Baltics. The company manages "Laima" confectionery stores. We are currently looking for a Guide-Customer Service Specialist whose task will be to provide an exciting experience for visitors to the "Laima" chocolate museum and/or the Adaži chip workshop. In this role, you will lead excursions, share stories about the chocolate and chip making process and ensure pleasant and professional communication with guests. This is your opportunity: - Combine work with studies or other activities, working a part-time shift job. - Receive a stable salary – hourly rate 6.50 EUR gross. - Tell the story of the legendary confectionery brand "Laima" to museum visitors. - Experience a sweet, creative and dynamic workday in Riga's sweetest museum. - Grow your skills in interacting with people. - Receive health insurance after the probation period, employee discounts on products, social guarantees. We will entrust you with: - Leading excursion programs, exciting and surprising people with your storytelling. - Communicating with confectionery lovers in Latvian and English. - Revealing the secrets of chocolate to both young and old. - Being present at museum guests' special events (birthdays, weddings, Christmas events, etc.). - Preparing necessary materials for daily work in the museum and creative workshop. - Providing museum guests with a consistently high-quality chocolate experience. We will appreciate it if you: - Can communicate in Latvian and English (necessary for quality communication with foreign visitors, as the job includes leading excursions in a foreign language). - Can find a common language with both children and adults. - Can learn quickly, can master a large amount of information and pay attention to detail. - Can organize your work independently. - Are positive, communicative, responsible and like to work in a team. Working hours: Tuesday to Sunday, from 10:00 to 18:00, according to a shift schedule. Average 100 working hours per month. Work location: Miera iela 22, Riga
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 81 |
| Vantaa, Finland | 12 |
| Turku, Finland | 4 |
| Vaajakoski, Finland | 3 |
| Bodmin, United Kingdom | 1 |
| Latvia, | 1 |
| Oslo, Norway | 1 |
| Bromsgrove, United Kingdom | 1 |
| Tenbury Wells, United Kingdom | 1 |
| St Ives, United Kingdom | 1 |
| Helsinki, Finland | 1 |
| Viby J, Denmark | 1 |
| Guernsey, United Kingdom | 1 |
| Barking, United Kingdom | 1 |
| Worcestershire, United Kingdom | 1 |
| West Yorkshire, United Kingdom | 1 |
| Wakefield, United Kingdom | 1 |
| Jyväskylä, Finland | 1 |
| Finland, | 1 |
| Glasgow, United Kingdom | 1 |
| London, United Kingdom | 1 |
| Essex, United Kingdom | 1 |
| Cumbernauld, United Kingdom | 1 |
| North Yorkshire, United Kingdom | 1 |
| Riga, Latvia | 1 |
| Norway, Oslo | 1 |
| Estonia, | 1 |
| Lehmja, Estonia | 1 |
| Cornwall, United Kingdom | 1 |
| Lincolnshire, United Kingdom | 1 |
| Tamper, Finland | 1 |
| Solna, Sweden | 1 |
| Harrogate, United Kingdom | 1 |
| Role type | Active listings |
|---|---|
| Brand Manager | 4 |
| Operator | 4 |
| Key Account Manager | 3 |
| Customer Service Representative | 3 |
| Project Manager | 2 |
| Product Data Specialist | 2 |
| Sustainability Manager | 2 |
| Production Manager | 2 |
| Category Manager | 2 |
| Human Resources Specialist | 2 |
| Production Assistant | 2 |
| Logistics Worker | 2 |
| Financial Controller | 2 |
| Student Assistant | 1 |
| Sales Director | 1 |
| Senior Brand Manager | 1 |
| Sales Manager | 1 |
| Communications Director | 1 |
| Category Analyst | 1 |
| Trade Marketing Coordinator | 1 |
| Supply Chain Controller | 1 |
| Technician | 1 |
| Category Director | 1 |
| Internship in HR Department | 1 |
| Logistics Coordinator | 1 |
| Supply Chain Business Development Manager | 1 |
| Marketing Specialist | 1 |
| Digitalisation Lead | 1 |
| Portfolio Manager | 1 |
| Master Data Specialist | 1 |
| Product Portfolio and Sustainability Project Manager | 1 |
| HR Intern | 1 |
| Documentation Coordinator | 1 |
| Key Account Assistant | 1 |
| Packaging Developer | 1 |
| Quality Leader | 1 |
| Category and Insights Student | 1 |
| HR Business Partner | 1 |
| Warehouse Worker | 1 |
| Field Sales Representative | 1 |
| Customer Care Assistant | 1 |
| Specialist | 1 |
| Business Controller | 1 |
| Spontaneous Application | 1 |
| Manager | 1 |
| Financial Specialist | 1 |
| Food Operator | 1 |
| Quality and Environment Manager | 1 |
| Facility Manager | 1 |
| Research & Category Insights Manager | 1 |
| Production and material planner | 1 |
| Head of VitaeHeart | 1 |
| Product Marketing | 1 |
| Salesperson | 1 |
| Laborant | 1 |
| Area Manager | 1 |
| Food Legislation Specialist | 1 |
| Butikskonsulent | 1 |
| Service Worker | 1 |
| Data Governance | 1 |
| Business Manager Grocery | 1 |
| Purchaser | 1 |
| Quality Department Intern | 1 |
| Production Supervisor | 1 |
| Customer Service Professional | 1 |
| Packaging Technologist | 1 |
| Quality Manager | 1 |
| District Manager / Salesperson | 1 |
| IT Manager | 1 |
| Quality Engineer | 1 |
| Product Portfolio Development Manager | 1 |
| Commercial Coordinator | 1 |
| Retail Store Manager | 1 |
| Retail Marketing Manager | 1 |
| Data Engineer | 1 |
| Quality Specialist | 1 |
| Supply Chain Specialist | 1 |
| Factory Service | 1 |
| IT Engineer | 1 |
| Logistics Assistant | 1 |
| Sales Representative | 1 |
| IT Supporter | 1 |
| Process Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 90 |
| None required | 1 |
| Intern | 1 |
| Junior | 1 |
| No People Management | 1 |
| Manager | 1 |
Orkla Care Oy appears in 129 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Remote - Global, Vantaa, Finland, and Turku, Finland.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Wholesale of health food
Financial Overview (2024)
Orkla Care Oy was profitable in 2024 with revenue of €53.6M and a profit margin of 0.1%.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Lead excursion programs and storytelling
- Communicate with guests in Latvian and English
- Explain chocolate secrets to all age groups
- Assist at special events (birthdays, weddings, Christmas)
- Prepare materials for the museum and creative workshop
- Ensure high-quality chocolate experiences for guests
Requirements
- Ability to communicate in Latvian and English
- Ability to connect with both children and adults
- Fast learner with attention to detail
- Ability to organize work independently
- Positive, communicative, and responsible
- Team player
Skills & Technologies
Benefits & Perks
