Technical Support Engineer - Bentley Systems - Remote - Global

Bentley Systems is seeking a talented individual to become a valued member of our Global Technical Support team. This position will interface with our users providing civil engineering software technical support, demonstrations, and training, as well as interact with our Development group, Professional Services, Quality Assurance, Marketing and Sales. Responsibilities include providing technical application support to users, answering complex questions on the use of software to design various civil engineering projects such as roadway, site, storm and sanitary sewer, berm and levee, rail design, etc. Teaching engineers and designers how to best use civil engineering and survey software tools, acting as a consultant for implementation, producing training materials, serving as primary support liaison, traveling to user sites, conveying user feedback, and resolving client questions over the phone. Qualifications include a Civil Engineering degree or equivalent, PE license bonus, 1-5 years of relevant experience, proficiency in English, experience with OpenRoads Designer, InRoads, GEOPAK, MicroStation, AutoCAD, Civil3D, excellent communication skills, problem-solving skills, self-motivation, and a full-time role expected to work 40 hours/week, home-based or hybrid. No travel required.