Backend Engineer (Ruby), AI Engineering: Agent Observability - Gitlab - Remote, Canada
Backend Engineer
Tap this card for salary charts and full compensation details.
Expand to unlock full salary context
See benchmark placement, pay-band comparison graph, and localized salary narrative.
Job Description
As a Backend Engineer on the GitLab Agent Observability team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation. In this role you’ll contribute to the development of complex features and help establish architectural patterns both for how to interact with AI Agents across GitLab and how the resulting AI contributions manifest across GitLab. You’ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of GitLab's core platform and its AI strategy. What you'll do Develop, ship, and maintain features and improvements for Agent Observability and Interactions across both the GitLab monolith backend and the AI gateway in a secure, well-tested, and performant way. Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements. Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients. Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops. Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team. Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 161 |
| Remote - North America | 14 |
| Remote | 9 |
| Remote - EMEA | 5 |
| Remote - United States | 3 |
| Remote - Canada | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 23 |
| Solutions Architect | 9 |
| Product Manager | 8 |
| Software Engineer | 7 |
| Commercial Account Executive | 6 |
| Sales Representative | 5 |
| Customer Success Manager | 5 |
| Human Resources Specialist | 5 |
| Customer Success Engineer | 4 |
| New Business Account Executive | 4 |
| Engineering Manager | 4 |
| Program Manager | 4 |
| Account Executive | 4 |
| Regional Marketing Manager | 3 |
| Data Analyst | 3 |
| Strategic Account Executive | 3 |
| Regional Sales Director | 3 |
| Customer Experience Services Manager | 2 |
| Business Development Representative | 2 |
| AI Engineer | 2 |
| Engagement Manager | 2 |
| Candidate Experience Specialist | 2 |
| Data Scientist | 2 |
| Manager | 2 |
| Senior Manager | 2 |
| Field CTO | 2 |
| Site Reliability Engineer | 2 |
| Product Design Manager | 1 |
| Infrastructure Security Engineer | 1 |
| Vice President, Data & Insights | 1 |
| Pricing Director | 1 |
| Ecosystem Sales Manager | 1 |
| Sales Manager | 1 |
| Support Manager | 1 |
| Security Engineer | 1 |
| Software Security Engineer | 1 |
| Renewals Director | 1 |
| Technical Writing Director | 1 |
| Major Account Executive | 1 |
| Customer Success Architect | 1 |
| Sales Development | 1 |
| Sales Development Representative | 1 |
| Infrastructure Security Manager | 1 |
| Researcher | 1 |
| Product Marketing Manager | 1 |
| Software Engineering Manager | 1 |
| Enablement Lead | 1 |
| People Operations Partner | 1 |
| Engineer | 1 |
| Senior Engineering Manager | 1 |
| Product Security Architecture Director | 1 |
| Vice President | 1 |
| Security Architect | 1 |
| Vice President, Legal Commercial | 1 |
| Program manager | 1 |
| Technical Program Manager | 1 |
| Security Risk Management Engineer | 1 |
| Enterprise Applications Engineer | 1 |
| Corporate Security Engineer | 1 |
| Customer Relationship Manager | 1 |
| Infrastructure Platforms Engineer | 1 |
| Product Management Specialist | 1 |
| Senior FP&A Analyst | 1 |
| Executive Business Partner | 1 |
| HRIS Analyst | 1 |
| Commercial Legal Counsel | 1 |
| Executive Assistant | 1 |
| Contract Manager | 1 |
| Stock Administrator | 1 |
| Data Architect | 1 |
| Senior UX Researcher | 1 |
| G&A Engineer | 1 |
| Corporate Development Analyst | 1 |
| Principal Engineer | 1 |
| Public Sector Strategic Account Executive | 1 |
| Accounts Receivable Analyst | 1 |
| Director | 1 |
| Public Sector Solutions Architect | 1 |
| Application Security Manager | 1 |
| Financial Analyst | 1 |
| Field Strategist | 1 |
| Professional Services Engineer | 1 |
| Business Development Executive | 1 |
| Project Manager | 1 |
| Solutions Architect Manager | 1 |
| Data System Architect | 1 |
| Legal | 1 |
| Architect | 1 |
| Senior Recruiter | 1 |
| CPQ Developer | 1 |
| Procurement Analyst | 1 |
| Vulnerability Researcher | 1 |
| Database Engineer | 1 |
| Vice President of Engineering | 1 |
| Backend Developer | 1 |
| Customer Service Representative | 1 |
| Legal Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 141 |
| Senior | 8 |
| Manager | 8 |
Gitlab appears in 196 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Develop, ship, and maintain features and improvements for Agent Observability and Interactions across both the GitLab monolith backend and the AI gateway in a secure, well-tested, and performant way.
Requirements
- Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.
- Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus.
- Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
- Strong practical experience working with AI tooling on a daily basis. Experience designing and shipping AI-powered backend features and integrations is a plus.
- SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.
- Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.
- Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.
Skills & Technologies
Education Level
None required