Senior Service Designer - Reaktor - Tokyo, Japan
Service Designer
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Job Description
Reaktor Japan is looking for a Senior Service Designer to join the Tokyo team. The role involves designing digital products and services, conducting research, facilitating workshops, and collaborating across teams to implement strategies and improve user experiences. The candidate will work in complex environments with diverse stakeholders, requiring advanced communication skills in Japanese and business-level English. The position is based in Ebisu, Tokyo, with hybrid work arrangements, and involves engaging with international colleagues and clients.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 31 |
| Tampere, Finland | 14 |
| Turku, Finland | 7 |
| Remote - Global | 7 |
| Amsterdam, Netherlands | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 20 |
| Lead Developer | 2 |
| Software Developer | 2 |
| Full Stack Developer | 2 |
| Mobile Developer | 2 |
| Data Architect | 2 |
| Data Engineer | 2 |
| Developer | 2 |
| Sales Director | 1 |
| AI Developer | 1 |
| Sales Representative | 1 |
| Data Scientist | 1 |
| Machine Learning Engineer | 1 |
| Human Resources Specialist | 1 |
| Software Architect | 1 |
| Business Development Lead | 1 |
| Sales Coordinator | 1 |
| System Administrator | 1 |
| Lead Software Engineer | 1 |
| Product Management Lead | 1 |
| Account Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 21 |
| Senior | 8 |
| Mid-level | 5 |
| Intern | 1 |
| Junior | 1 |
| Manager | 1 |
Reaktor appears in 60 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Tampere, Finland, and Turku, Finland.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Identify key challenges in new business and digital service launches
- Design and execute research to inform decision-making
- Facilitate workshops with stakeholders
- Translate research insights into service blueprints and roadmaps
- Support client decision-making from executive to operational levels
- Continuously monitor and improve services post-launch
Requirements
- Experience leading service design and UX research in complex environments with diverse stakeholders
- Proven ability to conduct qualitative and quantitative research from planning to reporting
- Experience translating research insights into service concepts, blueprints, and MVPs
- Workshop planning and facilitation skills with stakeholder engagement
Skills & Technologies
Education Level
None requiredBenefits & Perks
Benefits
