Vikariat som avdelningssekreterare, ÅUCS Palliativa centret, Karinakoti, Åbo - Varsinais-Suomen hyvinvointialue - Turku, Finland

Karinakoti is a demanding specialized hospice where patients are cared for when curative treatment is no longer possible. In this situation, unnecessary treatments are discontinued, and focus is placed on protecting the remaining life and maintaining quality of life. As a department secretary, you are a key part of palliative care, ensuring smooth daily operations for patients, relatives, and staff. This role combines meaningful customer service, a responsible administrative role, and close multidisciplinary collaboration. The department secretary's duties are diverse and varied. You work both in the unit and over the phone, providing customer service, and maintaining patient records. You handle care-related statements and other documents, and manage mail traffic. Additionally, your tasks include various maintenance duties, such as managing medical supply orders and logistics for equipment and aids. You work closely with doctors and nursing staff, and your work requires accuracy, organizational skills, and the ability to manage the overall picture. Patients have made a palliative care limitation and/or hospice decision, and they arrive at the ward from other departments of Tyks hospital services or directly from home. The core of the activity is patient-centeredness, collaboration with relatives, and good symptom management at the end of life. The work is guided by individuality, safety, and the patient's right to self-determination. We offer you the opportunity to develop and deepen your expertise as part of the palliative patient care team. The role is broad and varied, allowing you to utilize your professional skills in a meaningful environment where administrative work directly supports patient and relative care. The role emphasizes good customer service and interaction skills, as well as the ability to meet people in various emotional states, including in crisis situations. We expect you to have ethical competence and a respectful attitude towards patients in the end-of-life stage. The job requires good IT skills and fluent Finnish language skills. Previous experience in similar roles and proficiency in Swedish are considered an advantage. The qualification requirement is a suitable higher education degree or a vocational qualification or other relevant education. We consider a social and health care secretary professional qualification an advantage. If you are looking for a job where administrative skills are combined with meaningful support for nursing work, apply for the department secretary position and become part of the Kaskenlinna palliative ward team.