Service Desk Specialist - Poolia Suomi Oy - Helsinki, Finland
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Job Description
The role involves extensive technical customer support via phone and email related to Windows workstation environments, including remote installations and user guidance. You will handle support requests from corporate clients, perform troubleshooting, and resolve technical issues related to devices and applications using remote connections. The ideal candidate has a background in information technology, such as a data or IT engineer degree, or a hobbyist interest in tech. Customer service experience and ability to work proactively in a multi-client environment are valued. Work is conducted in Finnish and English, with a hybrid model combining office work at Pitäjänmäki and remote work. The position starts on 17 August 2026, with a full-time contract.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 105 |
| Uusimaa, Finland | 47 |
| Tampere, Finland | 13 |
| Espoo, Finland | 13 |
| Vantaa, Finland | 10 |
| Oulu, Finland | 8 |
| Riihimäki, Finland | 7 |
| Keski-Pohjanmaa, Finland | 7 |
| Ikaalinen, Finland | 6 |
| Inari, Finland | 6 |
| Remote - Finland | 6 |
| Finland | 6 |
| Pohjanmaa, Finland | 6 |
| Etelä-Pohjanmaa, Finland | 6 |
| Turku, Finland | 4 |
| Seinäjoki, Finland | 4 |
| Kerava, Finland | 4 |
| Isokyrö, Finland | 3 |
| Mäntsälä, Finland | 3 |
| Raahe, Finland | 3 |
| Pohjois-Pohjanmaa, Finland | 3 |
| Tuusula, Finland | 3 |
| Varsinais-Suomi | 3 |
| Nurmes, Finland | 2 |
| Kainuu, Finland | 2 |
| Pirkanmaa, Finland | 2 |
| Pohjois-Karjala, Finland | 2 |
| Lahti, Finland | 2 |
| Pohjois-Savo, Finland | 2 |
| Kristiinankaupunki, Finland | 2 |
| Pori, Finland | 2 |
| Satakunta, Finland | 2 |
| Kanta-Häme, Finland | 2 |
| Kouvola, Finland | 1 |
| Remote - Global | 1 |
| Ostrobothnia, Finland | 1 |
| Etelä-Savo, Finland | 1 |
| Lappi, Finland | 1 |
| Vaasa, Finland | 1 |
| Lempäälä, Finland | 1 |
| Varsinais-Suomi, Finland | 1 |
| Grenoble, France | 1 |
| Hämeenlinna, Finland | 1 |
| Numminen, Finland | 1 |
| Pietarsaari, Finland | 1 |
| Rovaniemi, Finland | 1 |
| Päijät-Häme, Finland | 1 |
| Kotka, Finland | 1 |
| Kuopio, Finland | 1 |
| Keski-Suomi, Finland | 1 |
| Sotkamo, Finland | 1 |
| Kymenlaakso, Finland | 1 |
| Kokkola, Finland | 1 |
| Etelä-Karjala, Finland | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 24 |
| Customer Service Representative | 10 |
| Human Resources Specialist | 7 |
| CNC Machinist | 5 |
| Project Manager | 5 |
| Research Interviewer | 5 |
| Consultant | 5 |
| Accountant | 5 |
| Application | 4 |
| Data Engineer | 4 |
| Researcher | 3 |
| Worker | 3 |
| Recruitment Specialist | 3 |
| Sales Representative | 3 |
| Salesperson | 3 |
| Driver | 3 |
| Cleaner | 3 |
| Unspecified | 3 |
| Generalist | 3 |
| Controller Assistant | 2 |
| Customer Manager | 2 |
| Open application | 2 |
| Finance Professional | 2 |
| Customer Service | 2 |
| Embedded System Engineer | 2 |
| Data Scientist | 2 |
| Test Manager | 2 |
| Construction Site Manager | 2 |
| Customer Service Coordinator | 2 |
| Reporting Specialist | 2 |
| Other | 2 |
| Job | 2 |
| Tester | 2 |
| Sales Engineer | 2 |
| Software Developer | 2 |
| Machine Operator | 2 |
| Coordinator | 2 |
| Open Application | 2 |
| DevOps Specialist | 2 |
| Personnel Leasing | 1 |
| Research Recruiter | 1 |
| Healthcare Professional | 1 |
| Expert | 1 |
| Network Designer | 1 |
| Purchasing Manager | 1 |
| Electrical Design Project Manager | 1 |
| Customer Experience Feedback | 1 |
| Finance Clerk | 1 |
| Customer Service Consultant | 1 |
| Test Automation Lead | 1 |
| Summer Job | 1 |
| Human resources | 1 |
| Recruitment and Staffing Services | 1 |
| Job Application Request | 1 |
| Sales and Marketing | 1 |
| Foreman Carpenter | 1 |
| Specialist | 1 |
| Test Automation Engineer | 1 |
| Construction Supervisor | 1 |
| Whistleblowing reporting channel | 1 |
| Responsible Employer | 1 |
| Accounting Manager | 1 |
| Site Supervisor | 1 |
| Accounts Payable Specialist | 1 |
| Project Engineer | 1 |
| Finance Freelancer Network Member | 1 |
| CNC Turner | 1 |
| Solution Architect | 1 |
| Regional Sales Manager | 1 |
| Me olemme täällä sinua varten | 1 |
| Electronics Designer | 1 |
| Supervisor | 1 |
| Finance professional | 1 |
| Recruitment and Staffing Specialist | 1 |
| Application Specialist | 1 |
| Foreman Joiner | 1 |
| Recruiter | 1 |
| Fullstack developer | 1 |
| About Poolia | 1 |
| Finance Specialist | 1 |
| Trainee | 1 |
| Inventory Assistant | 1 |
| Blog Posts and News | 1 |
| Senior Power Platform consultant | 1 |
| Service Delivery Manager | 1 |
| Job seeker | 1 |
| Assistant | 1 |
| Poolian tietosuojakäytäntö | 1 |
| Operator | 1 |
| Contact Information | 1 |
| Public Affairs | 1 |
| Engineer | 1 |
| Data Analyst | 1 |
| Job Seeker | 1 |
| Finance | 1 |
| Security Manager | 1 |
| Toimialat | 1 |
| Integration Specialist | 1 |
| Project Coordinator | 1 |
| Recruitment Services | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 49 |
| Senior | 5 |
| Intern | 2 |
| No People Management | 2 |
| Manager | 2 |
| Mid-level | 2 |
| Lead | 1 |
Poolia Suomi Oy appears in 317 indexed job postings in JobCrawls' Finland dataset since February 2024. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Uusimaa, Finland, and Tampere, Finland.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Temporary employment agency activities
Data shown is based on historical job postings from our database.
