Customer Success Manager - Gitlab - Remote - Global
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Job Description
As a Customer Success Manager, you’ll help GitLab customers realize the full value of our DevSecOps platform by driving adoption, measurable outcomes, and long-term advocacy. You’ll serve as a trusted advisor to a portfolio of customers, guiding them on Git, branching strategies, software development lifecycle, continuous integration, continuous deployment, and DevSecOps best practices. In this role, you’ll connect customer goals with GitLab capabilities, lead workshops and Centers of Excellence efforts, and translate product usage data into clear, actionable recommendations for both customers and GitLab account teams. You’ll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of the strategic relationships you build.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 161 |
| Remote - North America | 14 |
| Remote | 9 |
| Remote - EMEA | 5 |
| Remote - United States | 3 |
| Remote - Canada | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 23 |
| Solutions Architect | 9 |
| Product Manager | 8 |
| Software Engineer | 7 |
| Commercial Account Executive | 6 |
| Human Resources Specialist | 5 |
| Customer Success Manager | 5 |
| Sales Representative | 5 |
| Customer Success Engineer | 4 |
| Account Executive | 4 |
| Program Manager | 4 |
| Engineering Manager | 4 |
| New Business Account Executive | 4 |
| Regional Marketing Manager | 3 |
| Strategic Account Executive | 3 |
| Regional Sales Director | 3 |
| Data Analyst | 3 |
| Site Reliability Engineer | 2 |
| AI Engineer | 2 |
| Senior Manager | 2 |
| Engagement Manager | 2 |
| Candidate Experience Specialist | 2 |
| Field CTO | 2 |
| Business Development Representative | 2 |
| Manager | 2 |
| Customer Experience Services Manager | 2 |
| Data Scientist | 2 |
| Technical Program Manager | 1 |
| Technical Writing Director | 1 |
| Application Security Manager | 1 |
| Data System Architect | 1 |
| Executive Assistant | 1 |
| Enterprise Applications Engineer | 1 |
| Legal Engineer | 1 |
| Sales Development Representative | 1 |
| Pricing Director | 1 |
| Database Engineer | 1 |
| Renewals Director | 1 |
| Security Engineer | 1 |
| Software Security Engineer | 1 |
| Corporate Security Engineer | 1 |
| Security Risk Management Engineer | 1 |
| Business Development Executive | 1 |
| Legal | 1 |
| Engineer | 1 |
| Enablement Lead | 1 |
| Vulnerability Researcher | 1 |
| Contract Manager | 1 |
| Director | 1 |
| Senior Engineering Manager | 1 |
| Researcher | 1 |
| Product Management Specialist | 1 |
| Accounts Receivable Analyst | 1 |
| Vice President, Legal Commercial | 1 |
| Senior UX Researcher | 1 |
| Sales Manager | 1 |
| Customer Relationship Manager | 1 |
| Product Design Manager | 1 |
| Senior FP&A Analyst | 1 |
| Executive Business Partner | 1 |
| Backend Developer | 1 |
| Principal Engineer | 1 |
| Infrastructure Security Engineer | 1 |
| G&A Engineer | 1 |
| Vice President, Data & Insights | 1 |
| Architect | 1 |
| Data Architect | 1 |
| Vice President of Engineering | 1 |
| Solutions Architect Manager | 1 |
| Field Strategist | 1 |
| Customer Success Architect | 1 |
| Corporate Development Analyst | 1 |
| Ecosystem Sales Manager | 1 |
| Vice President | 1 |
| Major Account Executive | 1 |
| Customer Service Representative | 1 |
| Professional Services Engineer | 1 |
| Public Sector Solutions Architect | 1 |
| People Operations Partner | 1 |
| Project Manager | 1 |
| Product Marketing Manager | 1 |
| Product Security Architecture Director | 1 |
| Stock Administrator | 1 |
| Program manager | 1 |
| Security Architect | 1 |
| Infrastructure Security Manager | 1 |
| Software Engineering Manager | 1 |
| Public Sector Strategic Account Executive | 1 |
| Financial Analyst | 1 |
| Senior Recruiter | 1 |
| Procurement Analyst | 1 |
| Support Manager | 1 |
| HRIS Analyst | 1 |
| Commercial Legal Counsel | 1 |
| Infrastructure Platforms Engineer | 1 |
| Sales Development | 1 |
| CPQ Developer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 141 |
| Manager | 8 |
| Senior | 8 |
Gitlab appears in 196 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote.
Data shown is based on historical job postings from our database.
