
Customer Success Architect - Gitlab - Remote - Global
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Job Description
As a Customer Success Architect, you’ll help some of GitLab’s most important customers align our DevSecOps platform with their business goals and turn plans into lasting outcomes. You’ll partner with customers after the sale to translate pre-sales command plans into clear success plans, guide adoption and maturity, and provide hands-on technical enablement across Git workflows, software development lifecycles, continuous integration, continuous deployment, and DevSecOps practices. Reporting to a Senior Manager within our North America Customer Success organization, you’ll own a portfolio of customers, serve as their primary GitLab liaison, and work across Product Management, Engineering, Sales, Professional Services, and Customer Service to help them navigate technical and organizational complexity.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 161 |
| Remote - North America | 14 |
| Remote | 9 |
| Remote - EMEA | 5 |
| Remote - Canada | 3 |
| Remote - United States | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 23 |
| Solutions Architect | 9 |
| Product Manager | 8 |
| Software Engineer | 7 |
| Commercial Account Executive | 6 |
| Sales Representative | 5 |
| Human Resources Specialist | 5 |
| Customer Success Manager | 5 |
| New Business Account Executive | 4 |
| Engineering Manager | 4 |
| Program Manager | 4 |
| Customer Success Engineer | 4 |
| Account Executive | 4 |
| Regional Marketing Manager | 3 |
| Data Analyst | 3 |
| Strategic Account Executive | 3 |
| Regional Sales Director | 3 |
| Senior Manager | 2 |
| Engagement Manager | 2 |
| Customer Experience Services Manager | 2 |
| Manager | 2 |
| AI Engineer | 2 |
| Business Development Representative | 2 |
| Candidate Experience Specialist | 2 |
| Field CTO | 2 |
| Data Scientist | 2 |
| Site Reliability Engineer | 2 |
| Customer Relationship Manager | 1 |
| Corporate Development Analyst | 1 |
| Technical Program Manager | 1 |
| Financial Analyst | 1 |
| Product Marketing Manager | 1 |
| Procurement Analyst | 1 |
| Product Design Manager | 1 |
| Infrastructure Platforms Engineer | 1 |
| Senior UX Researcher | 1 |
| Legal Engineer | 1 |
| Accounts Receivable Analyst | 1 |
| Executive Assistant | 1 |
| Executive Business Partner | 1 |
| Security Risk Management Engineer | 1 |
| Security Engineer | 1 |
| Professional Services Engineer | 1 |
| Major Account Executive | 1 |
| Field Strategist | 1 |
| Sales Manager | 1 |
| Business Development Executive | 1 |
| Legal | 1 |
| Commercial Legal Counsel | 1 |
| Sales Development Representative | 1 |
| HRIS Analyst | 1 |
| Vice President, Legal Commercial | 1 |
| Customer Success Architect | 1 |
| Solutions Architect Manager | 1 |
| Technical Writing Director | 1 |
| Database Engineer | 1 |
| Senior Recruiter | 1 |
| Program manager | 1 |
| Product Security Architecture Director | 1 |
| Ecosystem Sales Manager | 1 |
| CPQ Developer | 1 |
| Enablement Lead | 1 |
| G&A Engineer | 1 |
| Director | 1 |
| Customer Service Representative | 1 |
| Data System Architect | 1 |
| Project Manager | 1 |
| Product Management Specialist | 1 |
| Senior FP&A Analyst | 1 |
| Public Sector Solutions Architect | 1 |
| Pricing Director | 1 |
| Backend Developer | 1 |
| People Operations Partner | 1 |
| Software Security Engineer | 1 |
| Security Architect | 1 |
| Support Manager | 1 |
| Architect | 1 |
| Principal Engineer | 1 |
| Infrastructure Security Manager | 1 |
| Software Engineering Manager | 1 |
| Enterprise Applications Engineer | 1 |
| Senior Engineering Manager | 1 |
| Data Architect | 1 |
| Stock Administrator | 1 |
| Sales Development | 1 |
| Vice President | 1 |
| Contract Manager | 1 |
| Renewals Director | 1 |
| Vice President, Data & Insights | 1 |
| Infrastructure Security Engineer | 1 |
| Public Sector Strategic Account Executive | 1 |
| Researcher | 1 |
| Application Security Manager | 1 |
| Vice President of Engineering | 1 |
| Corporate Security Engineer | 1 |
| Vulnerability Researcher | 1 |
| Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 141 |
| Manager | 8 |
| Senior | 8 |
Gitlab appears in 196 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote.
Data shown is based on historical job postings from our database.
