Digital Sales Lead

We are looking for a Digital Sales Lead, New Acquisitions! Own and drive profitable acquisition growth across digital channels by maximizing sales performance, identifying growth opportunities, and translating business objectives into customer journeys, personalization initiatives, AI-enabled use cases, and digital development priorities. About the role Commercial Ownership: Accountable for digital acquisition sales performance for electricity and value-added services across Nordic markets. Own acquisition targets, sales forecasts, and commercial performance monitoring. Develop and execute the acquisition growth roadmap aligned with business targets. Ensure acquisition activities deliver profitable and sustainable growth. Acquisition Journey Ownership: Own the end-to-end acquisition journey from first visit to completed sale. Define business requirements and priorities for acquisition-related customer journeys. Identify friction points and growth opportunities across acquisition funnels. Ensure new products, offers, and services are effectively launched within digital acquisition flows. Personalization & AI Use Cases: Own prioritization of acquisition-related personalization initiatives. Define commercial use cases for customer segmentation, real-time targeting, and next-best-action capabilities. Identify AI-driven opportunities to improve acquisition performance, relevance, and conversion. Digital Sales Development: Act as business owner for acquisition-related digital development initiatives. Translate commercial needs into actionable roadmap items. Lead cross-functional initiatives that improve sales performance and customer experience. Ensure continuous improvement of acquisition journeys across channels. Stakeholder Leadership: Coordinate acquisition priorities across Marketing, IT, Product, Analytics, CRO, CRM, and Development teams. Lead initiatives without formal people management responsibility. Build alignment around commercial priorities and growth objectives. About You We believe you have the following experience to succeed in the role: 5+ years experience in eCommerce, Digital Sales, Growth, or Digital Business. Proven experience driving online sales and acquisition growth. Strong commercial ownership mindset and P&L understanding. Experience working with digital customer journeys and funnel optimization. Experience leading cross-functional development initiatives. Strong analytical and business prioritization skills. Experience that is considered highly advantageous: Experience with personalization programs. Experience working with CDPs and customer data activation. Experience utilizing AI capabilities in digital commerce. Experience from subscription-based or online sales-driven businesses. Experience operating in Nordic or multi-market environments. We offer you At Fortum, we believe in a better future and want to be involved in shaping it. Our workplace is a safe place, both physically and mentally. You will grow with professional colleagues, being trusted and free to challenge yourself. We offer comprehensive benefits, flexible working hours, and hybrid work model to support your productivity, development and wellbeing. We are committed to build diverse teams where everyone feels included and is treated equally. More information about our culture and benefits can be found here. Interested? Submit your application by 15.09.2026 at the latest.In this recruitment, we have ongoing selection, which means that we call for interviews on an ongoing basis. If we find the right candidate, the advertisement can be removed before the last application date. If you would like to hear more about the position, please contact Mari Silvennoinen, through e-mail mari.silvennoinen@fortum.com. Contact details to union representatives can be found on the bottom of this page. We are Fortum Fortum is a Nordic energy company. We generate and deliver reliable energy to our customers and the Nordic energy system while at the same time helping industries decarbonise their processes and grow. Our core operations comprise efficient and best-in-class low-carbon power generation, customer services, and heating and cooling. Fortum’s power generation is already 99% from renewable or nuclear sources with one of the lowest specific CO2-emissions in Europe. We are guided by our ambitious SBTi-validated emission reduction targets on our way towards net-zero by 2040. For our ~4,500 employees, we commit to be a safe and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com

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