Senior Collection Specialist - IFS - Riyadh, Saudi Arabia

We are seeking a detail-oriented and results-driven Senior Collection Specialist to join our team in Riyadh, Saudi Arabia. In this role, you will take ownership of our accounts receivable portfolio, developing and executing effective collection strategies to maximize recovery rates while maintaining professional client relationships. You will analyze financial data, manage complex collection cases, and ensure compliance with all applicable regulations. The ideal candidate will demonstrate strong analytical abilities, exceptional organizational skills, and a commitment to achieving collection targets through persistent and professional engagement. Manage and oversee the collection of outstanding accounts receivable, ensuring timely recovery of funds Develop, implement, and refine collection strategies to improve recovery rates and minimize bad debt Communicate professionally with clients regarding payment obligations, payment terms, and collection actions Analyze aging reports, payment patterns, and account data to identify trends and opportunities for improvement Negotiate payment arrangements, settlements, and alternative payment solutions with clients Maintain accurate and organized records of all collection activities, communications, and outcomes Monitor and report on collection metrics, key performance indicators (KPIs), and departmental performance Escalate complex or high-value collection cases to management when necessary Ensure all collection activities comply with relevant laws, regulations, and company policies Prepare detailed collection reports and provide recommendations for process improvements Collaborate with other departments to resolve billing disputes and account discrepancies.