Senior Customer Success Manager, DACH - Gitlab - Remote - Global
Customer Success Manager
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Job Description
As a Senior Customer Success Manager, you’ll help GitLab customers realize the full value of our DevSecOps platform by driving adoption, measurable outcomes, and long-term advocacy across our Central European market. You’ll serve as a trusted advisor to a portfolio of customers, guiding them on Git, branching strategies, software development lifecycle, continuous integration, continuous deployment, and DevSecOps best practices. In this role, you’ll connect customer goals with GitLab capabilities, lead workshops and Centers of Excellence efforts, and translate product usage data into clear, actionable recommendations for both customers and GitLab account teams. You’ll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of the strategic relationships you build.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 161 |
| Remote - North America | 14 |
| Remote | 9 |
| Remote - EMEA | 5 |
| Remote - Canada | 3 |
| Remote - United States | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 23 |
| Solutions Architect | 9 |
| Product Manager | 8 |
| Software Engineer | 7 |
| Commercial Account Executive | 6 |
| Sales Representative | 5 |
| Customer Success Manager | 5 |
| Human Resources Specialist | 5 |
| Program Manager | 4 |
| Account Executive | 4 |
| New Business Account Executive | 4 |
| Customer Success Engineer | 4 |
| Engineering Manager | 4 |
| Regional Marketing Manager | 3 |
| Strategic Account Executive | 3 |
| Data Analyst | 3 |
| Regional Sales Director | 3 |
| Senior Manager | 2 |
| AI Engineer | 2 |
| Engagement Manager | 2 |
| Field CTO | 2 |
| Site Reliability Engineer | 2 |
| Manager | 2 |
| Business Development Representative | 2 |
| Data Scientist | 2 |
| Candidate Experience Specialist | 2 |
| Customer Experience Services Manager | 2 |
| Major Account Executive | 1 |
| Stock Administrator | 1 |
| Software Security Engineer | 1 |
| Product Design Manager | 1 |
| Product Management Specialist | 1 |
| Corporate Development Analyst | 1 |
| Sales Development | 1 |
| Vice President, Legal Commercial | 1 |
| Legal Engineer | 1 |
| Security Engineer | 1 |
| Security Risk Management Engineer | 1 |
| Principal Engineer | 1 |
| Technical Writing Director | 1 |
| Program manager | 1 |
| Engineer | 1 |
| Architect | 1 |
| Customer Success Architect | 1 |
| Infrastructure Security Engineer | 1 |
| Support Manager | 1 |
| Professional Services Engineer | 1 |
| Executive Business Partner | 1 |
| Data System Architect | 1 |
| Vice President | 1 |
| Software Engineering Manager | 1 |
| Infrastructure Platforms Engineer | 1 |
| Security Architect | 1 |
| Director | 1 |
| Customer Service Representative | 1 |
| Accounts Receivable Analyst | 1 |
| Data Architect | 1 |
| Researcher | 1 |
| CPQ Developer | 1 |
| People Operations Partner | 1 |
| Corporate Security Engineer | 1 |
| Product Security Architecture Director | 1 |
| Customer Relationship Manager | 1 |
| G&A Engineer | 1 |
| Backend Developer | 1 |
| Senior Engineering Manager | 1 |
| Vulnerability Researcher | 1 |
| Public Sector Solutions Architect | 1 |
| Product Marketing Manager | 1 |
| Vice President, Data & Insights | 1 |
| Pricing Director | 1 |
| Contract Manager | 1 |
| Sales Manager | 1 |
| Senior Recruiter | 1 |
| Enablement Lead | 1 |
| Enterprise Applications Engineer | 1 |
| Application Security Manager | 1 |
| Commercial Legal Counsel | 1 |
| Database Engineer | 1 |
| Executive Assistant | 1 |
| Project Manager | 1 |
| Solutions Architect Manager | 1 |
| Procurement Analyst | 1 |
| Senior FP&A Analyst | 1 |
| HRIS Analyst | 1 |
| Public Sector Strategic Account Executive | 1 |
| Field Strategist | 1 |
| Renewals Director | 1 |
| Legal | 1 |
| Ecosystem Sales Manager | 1 |
| Senior UX Researcher | 1 |
| Financial Analyst | 1 |
| Infrastructure Security Manager | 1 |
| Business Development Executive | 1 |
| Vice President of Engineering | 1 |
| Sales Development Representative | 1 |
| Technical Program Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 141 |
| Senior | 8 |
| Manager | 8 |
Gitlab appears in 196 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote.
Data shown is based on historical job postings from our database.
