Strategic & Operational Analyst - Budbee Oy - Amsterdam, Netherlands

Instabee was founded in 2022 through the merger of two fast-growing last-mile delivery companies: Budbee and Instabox. Together, we’re building a new standard for e-commerce logistics — one that’s faster, more flexible, and tailored to the needs of merchants and consumers alike. Instabee delivers millions of parcels each month across Europe. We work with thousands of e-commerce merchants and are rapidly becoming Europe’s leading delivery and logistics partner. In the Netherlands, Budbee operates a rapidly growing network of smart parcel lockers, providing fast, convenient, and sustainable delivery solutions. We proudly partner with major retailers such as Albert Heijn, Bol.com, and H&M to make package pickup easier and more accessible for consumers across the country. About the Role Are you passionate about turning operational insights into real impact? We’re looking for a Strategic & Operational Analyst, or as we call it Strategic Project Manager - operations, to join our BNL Analytics team! In the role of Strategic Project Manager, you will be part of the BNL Strategy & Analytics team, but you will be working very closely together with the Head of Operations BNL. The main objective of the role is to identify opportunities, drive analyses, design improvement initiatives and lead those change projects across the Operational department of the Dutch & Belgium market. You will play a key role in shaping and building our BNL Instabee Operations: understanding what drives our performance in our Terminals, our Locker Network, or our Last-Mile operations and pinpointing where we can improve. What you'll do Work closely with the Head of Operations and other teams across the entire Operations, covering parcel pick-ups, sorting and last mile delivery. In addition, the role can cover projects in related areas such as locker network and customer service; Identify improvements (or bottlenecks) in the main areas of cost efficiency and quality, and drive implementation of the improvements mainly across the operations; You will both drive your own projects, as well as (pro-actively) supporting teams with ad hoc insights; Support data-driven decision making, mainly in the field of Operations, by establishing the right KPIs, reporting and dashboards; Collaborate with Group functions (e.g. in Operations, Analytics, Product development) to jointly work on (international) initiatives, cross-learn from other markets and/or to ensure initiatives are implemented effectively; You will make a key difference to ensure we act fast and smart to deliver an even better experience to our Consumers About You You have 2-5 years of experience from management consulting or a similar analytical and project-driven role, ideally you have worked with operations; You’re a problem solver at heart - you can transform a complex problem into structured and actionable changes; You are analytical, comfortable working with data and at the same time pragmatic to know where to deep dive and where to not; You are a self-starter and not afraid to roll up your sleeves and get things done. You are curious! Excellent communicator who can simplify complexity and influence decision-making at different levels of the organization; You thrive in a fast-paced environment where priorities shift and your work creates visible results. A pro if you have worked in a start-/scale-up environment where things can be messy, unstructured. Strong skills in Excel / Google sheets, experience with BI tools (e.g. Tableau, SQL, and a pro would be Python) What We Offer 26 vacation days per year + your birthday off (based on full-time) Modern office in Amsterdam Noord — at The Collection, with in-house gym 8% employer-paid pension (no personal contribution needed) Team events, social outings, and a friendly work culture Travel reimbursement if you live outside Amsterdam Well-being allowance (€25 per month) Daily lunch allowance High-end equipment provided The gross monthly salary for this role is €3700 to €4700. Additionally, you'll receive a yearly holiday allowance of 8%. We determine the exact salary based on your experience and skills, and we’re happy to discuss this together. Interested? Let’s Hear From You! Even if you don’t tick every box, we still encourage you to apply. At Budbee Netherlands, we believe great people don’t always fit a job description perfectly — and that’s okay. We’re looking for people who want to make an impact. If you’re curious, driven, and excited to grow, we’re excited to meet you. Most of what we learn happens on the job, and we’re more than happy to teach you along the way. What matters most to us is your motivation. So tell us why you’d love to join Budbee Netherlands and what you’re excited to bring to the team!