
Technical Solutions Engineer Associate, Scaled Solutions - Google
Technical Solutions Engineer
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Job Description
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a part of the Scaled Solutions team, you will work with Google Server Operations and the Data Center Software teams, delivering technical and process solutions that drive operational excellence. In this role, you will help problem-solve at scale, troubleshooting issues globally by creating innovations in technology, operational processes, and policies. You will focus on resolving workflow execution blockers due to systems and software issues that arise across the supply chain software stack in the course of capacity fulfillment and enablement operations in Google data centers around the world by delivering innovative solutions and drive operational efficiency and cost-savings for Google Cloud.
Company Information
| Location | Active listings |
|---|---|
| Hamina, Finland | 33 |
| Helsinki, Finland | 23 |
| Stockholm, Sweden | 9 |
| Remote - Global | 6 |
| Dublin, Ireland | 5 |
| Copenhagen, Denmark | 5 |
| Saint-Ghislain, Belgium | 4 |
| Eemshaven, Netherlands | 4 |
| Oslo, Norway | 3 |
| London, United Kingdom | 3 |
| Fredericia, Denmark | 2 |
| Remote - Finland | 2 |
| Madrid, Spain | 1 |
| London, UK | 1 |
| Amsterdam, Netherlands | 1 |
| Hanau, Germany | 1 |
| Role type | Active listings |
|---|---|
| Data Center Technician | 10 |
| Program Manager | 5 |
| Data Center Facilities Technician | 5 |
| Human Resources Specialist | 5 |
| Data Center Services Manager | 5 |
| Intern | 4 |
| Technician | 3 |
| Data Center Mechanical Engineer | 2 |
| Technical Solutions Engineer | 2 |
| Technical Program Manager | 2 |
| Sales Specialist | 2 |
| Energy Market Development Specialist | 1 |
| Public Affairs Manager | 1 |
| Analyst | 1 |
| Facilities Technician | 1 |
| Data Center Engineer | 1 |
| EHS Program Manager | 1 |
| Network Implementation Engineer | 1 |
| Lead | 1 |
| Project Manager | 1 |
| Threat Intelligence Analyst | 1 |
| Product Manager | 1 |
| Sales Representative | 1 |
| Cybersecurity Analyst | 1 |
| Industry Manager | 1 |
| Data Center Energy Negotiator | 1 |
| Consultant | 1 |
| Marketing Specialist | 1 |
| AI Sales Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 34 |
| Manager | 7 |
| Mid-level | 5 |
| Intern | 5 |
| Senior | 3 |
| Junior | 1 |
| Early | 1 |
Google appears in 103 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Hamina, Finland, Helsinki, Finland, and Stockholm, Sweden.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Diagnose and troubleshoot data center blockers and stakeholder concerns to achieve swift resolution.
- Design, improve, and iterate on internal tools, software, and automated frameworks to streamline the issue management life-cycle.
- Create standardized technical playbooks and processes that enable the Google Server Operations team to manage and resolve issues autonomously.
- Partner with Engineering and Server Operations stakeholders to investigate, identify, and fix the fundamental root causes of negative business outcomes.
- Manage project schedules and timelines while fostering engagement with various cross-functional partners and providing essential business support by participating in weekend on-call duties or assigned work shift rotations.
Requirements
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
- Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
Skills & Technologies
Education Level
None required