Real Estate Manager, Operations - Finnair Oyj - Remote - Global

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values – Always Safe, Customer at Heart and Stronger Together– guide us in everything we do. Finnair Real Estate team plays a key role in enabling employees and businesses an efficient, sustainable and high performing physical environment. We deliver cost effective, innovative, and user centric facility solutions and services that support business operations and diverse stakeholder needs. The team is responsible for managing Finnair’s real estate assets, development and modification projects as well as workplace and user services across the entire property portfolio. This portfolio covers a wide range of highly specialized facilities, including headquarter offices, aircraft hangars, air cargo and food production facilities, ground support equipment storage and maintenance workshops as well as a comprehensive training center with aircraft simulators and advanced training capabilities. We are a small dynamic team of professionals working closely with a broad partner network and internal business owners to deliver impactful and high quality solutions. We are now looking for aREAL ESTATE MANAGER, OPERATIONSto join our Real Estate and Facility team!In this role, you will be responsible for high quality daily operations across the company’s real estate portfolio. The role enables continuation in core operations within Finnair production facilities and office environment, efficient handling of daily operational tasks, including defects, findings, and service tickets and proactive support of onsite activities performed by external suppliers. This position is key in ensuring a smooth experience for all user groups from office to production. The role works closely with the Real Estate managers, the key suppliers as well as the stakeholders working in different units. In this role, you will:Run the real estate daily operations across the Real Estate portfolio, including action planning to avoid or minimize operational deviations.Ensure timely and high-quality resolution of service tickets related to defects, findings, maintenance and service requests.Serve as the point of contact for daily facility operational questions and for real estate maintenance supplier on site team.Coordinate and supervise external service providers (e.g., maintenance, cleaning, security, technical services) performing on‑site work.Ensure suppliers comply with agreed service levels, quality requirements, and workplace safety protocols.Identify opportunities for process improvement in daily operations and suggest solutions to enhance service quality and efficiency.