Open application for Swedish-speaking customer service representatives – Greater Helsinki - Barona Customer Service Oy

Barona connects professionals with opportunities! We are especially looking for Swedish-speaking customer service professionals for diverse roles in the Greater Helsinki area. Through open applications, we offer positions tailored to our clients' needs across various industries. What does the work involve? In customer service roles available through us, you will work in different environments and industries. The roles and responsibilities vary, but all focus on providing a smooth customer experience, effective communication, and resolving customer issues efficiently. The work is often multichannel. You will serve customers via phone, chat, and email. In your work, you will: - Respond to customer inquiries across different channels - Clarify customer situations and offer solutions - Ensure a smooth and friendly service experience - Develop your skills and working methods What are we looking for? A suitable candidate for us has a good service attitude and a desire to work in customer service. You will succeed if you communicate fluently in Finnish and Swedish, interact naturally with different people, and can work in varying situations with a solution-oriented approach. Additionally, you have a willingness to learn and develop. Previous experience in customer service is a plus, especially in multichannel environments, but the right attitude and motivation are most important. What do we offer? We offer diverse customer service roles in the Greater Helsinki area, tailored to our clients' needs. - Flexible working opportunities – especially part-time and shift roles, but also full-time positions - The chance to gain experience across different industries - Salary according to collective agreement, at least €12/hour We act as a responsible employer. We employ a large number of professionals annually and adhere to collective agreements and fair working practices. Interested? Apply easily through Barona Careers and briefly tell us what kind of customer service roles you are interested in, what working hours you are seeking (e.g., part-time / full-time), and your previous work experience. This is an open application. We will contact you when suitable opportunities arise in the Greater Helsinki area. Please note that for data protection reasons, we only consider applications submitted via the application form.