Success Plan Manager - SAP Finland Oy - Espoo, Finland
Tap this card for salary charts and full compensation details.
Expand to unlock full salary context
See benchmark placement, pay-band comparison graph, and localized salary narrative.
Job Description
The Success Plan Manager (SPM) is the primary trusted advisor and orchestration lead for SAP Premium Engagement customers. This role includes strategic responsibilities of ensuring the end-to-end success of the customer throughout the Customer Value Journey (CVJ). The SPM drives solution adoption, value realization, and business transformation, while orchestrating SAP’s global expertise, services portfolio, and partner ecosystem to deliver measurable outcomes. The role requires strong business acumen, deep SAP technical understanding, and exceptional stakeholder management skills. The SPM acts as the single point of accountability for engagement success, ensuring that SAP services align with the customer’s strategic objectives, maximize adoption, and drive sustainable business value. The role focuses on three core pillars of Premium Engagement success: Trusted Relationship, Accelerated Adoption, and Extended Care. Key responsibilities include customer relationship leadership, success and service plan management, digital transformation and adoption support, and service delivery orchestration. The role demands 10+ years of SAP consulting or customer success experience, fluency in English, and experience with SAP cloud solutions and enterprise architecture. SAP offers a collaborative environment with opportunities for growth, inclusion, and meaningful work. The position is based in Espoo, Finland, with 0-10% travel. The employment type is full-time, and the career status is professional.
Company Information
| Location | Active listings |
|---|---|
| Espoo, Finland | 13 |
| Remote - Global | 3 |
| Helsinki, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 4 |
| Sales Representative | 3 |
| Solution Advisor | 2 |
| Healthcare Professional | 1 |
| Enterprise Architect | 1 |
| Project Manager | 1 |
| Technology Consultant | 1 |
| Services Sales Associate | 1 |
| Success Plan Manager | 1 |
| Sales Intern | 1 |
| Sales Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 8 |
| Junior | 1 |
| Senior | 1 |
| Manager | 1 |
| Intern | 1 |
SAP Finland Oy appears in 17 indexed job postings in JobCrawls' Finland dataset since February 2024. In that historical index, the strongest location signals for this employer are Espoo, Finland, Remote - Global, and Helsinki, Finland.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Computer programming activities
Financial Overview (2024)
SAP Finland Oy was profitable in 2024 with revenue of €185.7M and a profit margin of 0.1%.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Act as trusted advisor to customer executives and strategic stakeholders.
- Establish governance structures and engagement models with customers and partners.
- Develop and manage the Success Plan / Service Plan aligned to customer transformation goals.
- Support customers in executing their digital transformation roadmap using SAP technologies.
- Lead orchestration of SAP services across global delivery teams.
Requirements
- 10+ years of experience in SAP consulting, enterprise architecture, or customer success roles
- Fluency in English
- Experience delivering SAP implementations or transformation programs
- Experience managing strategic enterprise customers
- Experience with SAP cloud solutions, digital transformation, or enterprise architecture
Skills & Technologies
