Field Support Representative - Northwest - Skydio - Northwest, United States
Field Support Representative
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Job Description
Skydio is seeking a Field Support Representative to work in the Northwest US, providing onsite and remote technical support for drone systems and cloud operations. The role involves troubleshooting firmware, mission configuration, and network issues, analyzing logs, and collaborating with product teams to improve support processes. The position requires at least 3 years of UAS operation experience, proficiency in troubleshooting IoT and network devices, and willingness to travel regionally up to 50%. The salary range is $100,000 - $125,000 annually, with benefits including health insurance, paid leave, and stock options.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 78 |
| Remote | 8 |
| Tampere, Finland | 5 |
| Remote - Finland | 3 |
| Remote - Germany | 1 |
| Zurich, Switzerland | 1 |
| Remote - Switzerland | 1 |
| Role type | Active listings |
|---|---|
| Autonomy Engineer | 6 |
| Solutions Engineer | 6 |
| Software Engineer | 6 |
| Autonomy Engineer Intern | 4 |
| Product Manager | 4 |
| Customer Success Manager | 3 |
| Enterprise Account Manager | 3 |
| Human Resources Specialist | 2 |
| Embedded Software Engineer | 2 |
| Program Manager | 2 |
| Senior Software Engineer | 2 |
| Technical Recruiter | 2 |
| Electrical Engineer | 2 |
| Hardware Operations Program Manager | 1 |
| Product Management Director | 1 |
| Autonomy Data Curation Engineer | 1 |
| Deployment Engineer | 1 |
| Production Manager | 1 |
| Sales Representative | 1 |
| Mission Success Operations | 1 |
| Product Quality Engineer | 1 |
| Hardware Test and Reliability Engineer | 1 |
| Field Marketing Event Manager | 1 |
| RF Design Engineer | 1 |
| Wireless Hardware Engineer | 1 |
| Revenue Operations Engineer | 1 |
| Repair Program Manager | 1 |
| Logistics Coordinator | 1 |
| Product Design Engineer | 1 |
| Systems Integration and Test Engineer | 1 |
| Senior Technical Recruiter | 1 |
| Workplace Experience Coordinator | 1 |
| Support | 1 |
| Technical Support Specialist | 1 |
| Supply Chain Manager | 1 |
| Supplier Quality Engineer | 1 |
| Head of Warehouse & Logistics Operations | 1 |
| Coordinator | 1 |
| Electrical Engineer Intern | 1 |
| Supply Chain Intern | 1 |
| Supply Chain Specialist | 1 |
| Business Recruiter | 1 |
| Data Engineer | 1 |
| Electronics Engineer | 1 |
| Communications Manager | 1 |
| Proposal Analyst | 1 |
| Data Analyst | 1 |
| Camera Test Engineer | 1 |
| Financial Planning & Analysis Analyst | 1 |
| Designer | 1 |
| PCB Layout Engineer | 1 |
| Full Stack Developer | 1 |
| Support Specialist | 1 |
| Manufacturing Business Process Intern | 1 |
| Product Marketing | 1 |
| Aviation Regulatory Program | 1 |
| Production Supervisor | 1 |
| Service Coordinator | 1 |
| Growth Marketing Director | 1 |
| Autonomy Software Engineer | 1 |
| Engineering Manager | 1 |
| Customer Support Representative | 1 |
| Deployment Coordinator | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 77 |
| Manager | 1 |
| Mid-level | 1 |
Skydio appears in 97 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote, and Tampere, Finland.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Provide onsite and remote technical support for drone systems and cloud operations.
- Troubleshoot firmware, mission configuration, and network issues.
- Analyze logs and provide mitigation recommendations.
- Collaborate with product teams to improve support processes.
Requirements
- At least 3 years of civilian or military UAS operations and flight experience.
- Experience in operational, technical, or customer-facing support roles.
- Proficiency in troubleshooting firmware, networks, and cloud systems.
- Knowledge of IoT, streaming APIs, and network devices.
Skills & Technologies
Education Level
None requiredBenefits & Perks
Benefits
