Internal Sales Coordinator - Prysmian Group - Remote - Global

Your responsibilities will include: Preparing Quotes, customer requirements and technical details, ensuring we can quote customers in a precise and timely manner. Effectively processing and managing customer orders and specific customer requirements e.g. review contractual requirements and reflection in SAP, price escalation, call offs, blocked orders, code generation, customer complaints, credits, returns QA issues etc. Working closely with external sales team to win profitable business through the effective management of customer relationships, quotations, tender contracts and sales orders. Maintain fast efficient communication with customers on services offered and services standards to be achieved. Use the tools, processes and systems provided to effectively achieve the defined KPI's. Work closely with all channels to meet or exceed plan for CM$, volume for the channel. Provide both administrative and sales support to the team. Proactively participate in continuous improvement initiatives and activities with focus on improvements of our customer service and reduction in waste. Collaboration with all areas of the business to ensure the Prysmian brand is maintained. Be positive and bring enthusiasm to the team and celebrate success. Take reasonable care to ensure health and safety of yourself and others while adhering to the WHS guidelines and directives. Follow compliance requirements.