User engagement advocate

We are looking for a User Engagement Advocate SMB who can help us nurture and grow our SMB & e-commerce customer base. You will have the opportunity to build and maintain relationships with our users and ultimately ensure they continue to realize the value of our products through contract growth and renewal. Responsibilities include driving account growth, onboarding, relationship building, collaboration with sales, success, product, and marketing teams, and traveling to user sites. Qualifications include 2-5 years in customer success, account management, or sales, with skills in active listening, communication, and knowledge of customer success tools like Power BI and Salesforce. We offer a great team, culture, attractive salary, benefits, and a focus on inclusion and sustainability.

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