Automation Strategist - Zapier - Remote - USA & Canada
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Job Description
Zapier is looking for an Automation Strategist to join the Customer Success organization. The role involves building automation strategies, identifying high-value use cases, and guiding customers through AI-enabled transformation. The candidate should have 5+ years in SaaS, be a strategic problem solver, and excel in communication and data-driven decision making. Responsibilities include advising on automation governance, discovering impactful use cases, and collaborating across teams to deliver measurable value. The role is remote, with a focus on enterprise clients in the US and Canada.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 24 |
| Remote - North America | 8 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 5 |
| Human Resources Specialist | 3 |
| Marketing Specialist | 3 |
| Engineering Manager | 2 |
| Manager | 2 |
| Applied AI Engineer | 2 |
| Fullstack Engineer | 1 |
| Talent Community Form | 1 |
| Account Executive | 1 |
| Sales Manager | 1 |
| General Counsel | 1 |
| Engineer | 1 |
| Senior Financial Analyst | 1 |
| Product Manager | 1 |
| Support Manager | 1 |
| Finance Professional | 1 |
| Backend Developer | 1 |
| Channel Partnerships | 1 |
| GTM | 1 |
| Business Operations Associate | 1 |
| Product Marketing | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 17 |
| Senior | 6 |
| Manager | 4 |
| Mid-level | 1 |
Zapier appears in 33 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - North America, and Remote - Europe.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Build deep relationships with customers to uncover goals and challenges.
- Advise on automation governance and best practices.
- Identify impactful automation opportunities.
- Translate business problems into orchestration strategies.
- Demonstrate ROI and unlock new value paths.
- Partner with sales, support, and product teams.
- Help scale automation methodologies.
Requirements
- 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar)
Skills & Technologies
Benefits & Perks
