Team Leader - IT End-user Services - IQM - Espoo, Finland
Compensation
EstimatedTap this card for salary charts and full compensation details.
€2,500 - €2,885/month
Expand to unlock full salary context
See benchmark placement, pay-band comparison graph, and localized salary narrative.
Market median: €2,693
Data midpoint (unverified): €2,693
n=460
Job Description
You will lead end user services as a domain owner, ensuring reliable daily operations, support delivery, and building scalable service models. You will oversee device provisioning, develop vendor relationships, and drive automation and self-service initiatives.
Company Information
Headcount: 300 - ?
| Location | Active listings |
|---|---|
| Espoo, Finland | 73 |
| Munich, Germany | 24 |
| Remote - Global | 7 |
| Spain | 4 |
| Poland | 4 |
| France | 4 |
| Finland | 3 |
| Oulu, Finland | 2 |
| Germany (Munich) | 2 |
| Finland (Espoo) | 2 |
| USA | 1 |
| Helsinki, Finland | 1 |
| IQM Finland (Espoo) | 1 |
| Remote - Finland | 1 |
| F1, Finland | 1 |
| Germany | 1 |
| Role type | Active listings |
|---|---|
| Quantum Engineer | 11 |
| Software Engineer | 9 |
| Human Resources Specialist | 6 |
| Researcher | 5 |
| Project Manager | 3 |
| Data Engineer | 2 |
| Quantum Integration Engineer | 1 |
| Junior Mechanical Engineer | 1 |
| Software Infrastructure Engineer | 1 |
| Senior People Operations Specialist | 1 |
| Manufacturing Specialist | 1 |
| Service Engineer | 1 |
| Tax Expert | 1 |
| Senior Communications Manager | 1 |
| IT Support Intern | 1 |
| Process Engineer | 1 |
| Network Specialist | 1 |
| Business Solutions Manager | 1 |
| Technical Specialist | 1 |
| Sales Representative | 1 |
| Product Manager | 1 |
| Talent Acquisition Specialist | 1 |
| Cyber Security Specialist | 1 |
| Head of Marketing & Communications | 1 |
| Quantum Theorist | 1 |
| Health and Safety Manager | 1 |
| Team Leader | 1 |
| Research Engineer | 1 |
| Quantum Error Correction Engineer | 1 |
| Facility Technician | 1 |
| Quantum Error Correction Experiment Engineer | 1 |
| Front End Engineer | 1 |
| Head of IT | 1 |
| Cryo Service Engineer | 1 |
| Head of People Operations | 1 |
| Senior Quality Assurance Engineer | 1 |
| Finance Lead | 1 |
| Sourcing Manager | 1 |
| Legal & IP | 1 |
| Manufacturing Intern | 1 |
| Team Lead | 1 |
| Engineer | 1 |
| Equipment Engineer | 1 |
| Financial Specialist | 1 |
| Production Planner | 1 |
| Quantum Applications Engineer | 1 |
| Team Leader - IT End-user Services | 1 |
| Manufacturing Planner | 1 |
| Technician | 1 |
| QEC Calibration Engineer | 1 |
| Business Controller | 1 |
| Treasury Expert | 1 |
| Data Analyst Internship | 1 |
| System Administrator | 1 |
| IP Manager | 1 |
| Mechanical Engineer | 1 |
| Hardware Engineer | 1 |
| IT Specialist | 1 |
| Senior Manager, Strategy | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 22 |
| Senior | 7 |
| Manager | 5 |
| Junior | 2 |
| Intern | 2 |
| Mid-level | 2 |
IQM appears in 131 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Espoo, Finland, Munich, Germany, and Remote - Global.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Lead end user services as a domain, ensuring reliable daily operations and a consistently good user experience
- Oversee support delivery, manage escalations, and keep service levels on track
- Own SLAs, KPIs, and reporting, and use data to drive improvements
- Build scalable service delivery with internal teams and external partners
- Ensure smooth device provisioning, software deployment, and asset control
- Develop vendor relationships and improve delivery through structured collaboration
- Drive automation, self-service, and clear end user guidance
- Support collaboration tools and improve how people work day-to-day
- Contribute to planning and budget follow-up within your area
Skills & Technologies
Support support toolsautomationvendor managementservice deliverydevice provisioningsoftware deployment
25 days ago