Proactive Monitoring Engineering Role (Slack, Salesforce) - Salesforce - Remote - Global
Proactive Monitoring Engineer
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Job Description
As a Slack Proactive Monitoring (ProM) Engineer, you will operate at the intersection of platform engineering, site reliability, and strategic customer success. You are a highly technical, customer-centric specialist dedicated to safeguarding the health and performance of Slack’s largest and most complex global enterprise deployments (Enterprise Grid). You will monitor workspace metrics, performance thresholds, API integrations, security events, and custom app behavior, proactively detecting anomalies and orchestrating rapid mitigation. Responsibilities include monitoring dashboards, alert systems, and telemetry data, triage of alerts, maintaining playbooks, engaging with customers, root cause analysis, working with engineering teams, and improving monitoring tools. The role is based in Hyderabad, India, and is full-time.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 34 |
| Espoo, Finland | 4 |
| Helsinki, Finland | 3 |
| Remote within Finland | 2 |
| Remote - Finland | 2 |
| Oslo, Norway | 1 |
| Finland | 1 |
| Role type | Active listings |
|---|---|
| Account Executive | 11 |
| Customer Success Manager | 2 |
| Jobs | 2 |
| Sales Representative | 2 |
| Software Engineering | 2 |
| Consumption Value Delivery | 1 |
| Manager | 1 |
| Success Guide | 1 |
| Associate Manager | 1 |
| Strategic Account Executive | 1 |
| Build Systems Engineer | 1 |
| Support Engineer | 1 |
| Strategy & Operations | 1 |
| Customer Success | 1 |
| Salesforce Developer | 1 |
| FinOps Practitioner | 1 |
| Global Compensation Strategy & Design | 1 |
| Sales Executive | 1 |
| Sales Compensation | 1 |
| Product Manager | 1 |
| Finance Data Strategy & Stewardship | 1 |
| Saved jobs | 1 |
| Mid-Market Account Executive | 1 |
| Data Foundation Manager | 1 |
| Engineering Strategy & Operations | 1 |
| Human Resources Specialist | 1 |
| Salesforce Senior Technical Architect | 1 |
| Recruiting Analytics Intern | 1 |
| Release Engineer | 1 |
| Software Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 29 |
| Manager | 3 |
| Mid-level | 1 |
| Senior | 1 |
Salesforce appears in 47 indexed job postings in JobCrawls' Finland dataset since July 2022. In that historical index, the strongest location signals for this employer are Remote - Global, Espoo, Finland, and Helsinki, Finland.
Data shown is based on historical job postings from our database.
