Enterprise Customer Success Manager - MariaDB Corporation Ab - Remote - US
Customer Success Manager
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Job Description
The role involves supporting and engaging with customers throughout all stages of their lifecycle, including onboarding, adoption, expansion, retention, and advocacy. The CSM will guide new customers through deployments, conduct business reviews, and work closely with Solution Engineers and Account Executives to ensure customer success. The position requires technical knowledge of MariaDB & GridGain, excellent relationship-building skills, and the ability to develop strategic growth plans. The role is full-time and remote in the US, with a salary range of $70,000-$75,000 plus bonuses.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 10 |
| Remote - Estonia | 2 |
| Remote - Croatia | 2 |
| Remote - Poland | 2 |
| Remote - Serbia | 2 |
| Remote - Finland | 2 |
| Remote - Romania | 2 |
| Remote - Spain | 2 |
| Remote - Bulgaria | 2 |
| Remote - Italy | 2 |
| Espoo, Finland | 1 |
| Role type | Active listings |
|---|---|
| Content Strategist | 2 |
| Customer Success Manager | 2 |
| Marketing Manager | 1 |
| High Velocity Account Executive | 1 |
| Regional Sales Manager | 1 |
| Sales Enablement Manager | 1 |
| Software Engineer | 1 |
| Product Manager | 1 |
| Manager, Business Development | 1 |
| Distributed Database Developer | 1 |
| Enterprise Account Executive | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 10 |
| Senior | 1 |
MariaDB Corporation Ab appears in 29 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Remote - Estonia, and Remote - Croatia.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Support and engage with customers throughout all stages of their lifecycle
- Guide new customers through deployments
- Conduct business reviews
- Work with Solution Engineers and Account Executives
- Manage customer health and engagement
- Coordinate with sales teams
Requirements
- 2-4 years of customer-facing experience in enterprise software
- Preferred 1-2 years of technical support in IT
- Strong knowledge of MariaDB & GridGain features and architecture
Skills & Technologies
Education Level
None requiredBenefits & Perks
Benefits
