Support Analyst (24/7) - Mexico - RELEX Solutions - Querétaro, Mexico
Support Analyst
Posted: March 31, 2026
Posted 110 days ago
Last seen in crawl: July 18, 2026 (1d ago)
Estimated Expiry: May 5, 2026
Location
Remoteness
Required Languages
Optional Languages
Job Description
We are hiring SaaS Support Analysts to join our 24/7 global support team in Querétaro. You will troubleshoot and resolve complex issues in our hosted SaaS environment, working with Linux, cloud technologies, and enterprise software. Prior experience in SaaS or cloud support is expected.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 45 |
| Remote - Global | 29 |
| Remote - Finland | 16 |
| Remote - Portugal | 3 |
| Stockholm, Sweden | 3 |
| Lisbon, Portugal | 3 |
| London, United Kingdom | 2 |
| Remote - Sweden | 2 |
| Remote - North America | 2 |
| Remote, UK | 1 |
| Remote - Finland/Sweden | 1 |
| Remote - Europe | 1 |
| UK, Finland | 1 |
| Sweden | 1 |
| Remote - United Kingdom | 1 |
| Remote | 1 |
| Portugali | 1 |
| Remote, Finland | 1 |
| Remote, Portugal | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 14 |
| Data Scientist | 9 |
| Human Resources Specialist | 7 |
| Manager | 5 |
| Supply Chain Consultant | 4 |
| Marketing Specialist | 4 |
| Project Manager | 4 |
| Product Manager | 3 |
| Sales Representative | 3 |
| Customer Service | 2 |
| Forward Deployed Engineer | 2 |
| Specialist | 2 |
| Product Architect | 1 |
| Coordinator | 1 |
| Finance Specialist | 1 |
| Frontend Architect | 1 |
| Account Executive | 1 |
| Software Developer | 1 |
| Data Engineer | 1 |
| Team Lead | 1 |
| Senior Technical Consultant | 1 |
| Solution Architect | 1 |
| Senior Test Automation Engineer | 1 |
| Controller | 1 |
| Project Owner | 1 |
| Senior Test Manager | 1 |
| Business Analyst | 1 |
| Strategy Manager | 1 |
| Data Specialist | 1 |
| Strategic Analyst | 1 |
| Test Manager | 1 |
| Support Analyst | 1 |
| Sales Specialist | 1 |
| Sales Proposals Specialist | 1 |
| Site Reliability Engineer | 1 |
| Data Architect | 1 |
| Product Adoption Analyst | 1 |
| Technical Consultant | 1 |
| Cloud Engineer | 1 |
| Systems Analyst | 1 |
| Compensation Manager | 1 |
| Paid Media & GTM Automation Manager | 1 |
| Senior Business Consultant | 1 |
| Solution Analyst | 1 |
| Retail Merchandising Consultant | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 19 |
| Senior | 11 |
| Manager | 8 |
| Junior | 2 |
| Intern | 1 |
| Mid-level | 1 |
| Specialist | 1 |
RELEX Solutions appears in 115 indexed job postings in JobCrawls' Finland dataset since May 2025. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Remote - Global, and Remote - Finland.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Troubleshoot and resolve issues in SaaS environment
- Monitor Linux servers and cloud environments
- Investigate data problems using SQL and logs
- Support environment maintenance and upgrades
Requirements
- Experience supporting SaaS or cloud environments
- Linux/Unix system knowledge
- SQL and relational database skills
- Good English communication skills
Skills & Technologies
Linux/UnixSQLCloud platforms (AWSAzureGCP)Monitoring tools
Education Level
None required1 day ago