
Sales Customer Advisor - IF Insurances - Espoo, Finland
Customer Advisor
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Job Description
If Insurance is looking for a Sales Customer Advisor to join their fast-paced Customer Center environment in Espoo. In this role, you will support both new and existing customers to ensure they have the correct insurance coverage, helping them secure what is valuable in their lives. You will work primarily via telephone and electronic tools, focusing on creating excellent customer experiences while developing your expertise in insurance, sales, and customer service. You will be part of a relaxed yet goal-oriented team characterized by a culture of trust, mutual support, and professional growth. The company offers a supportive management style aimed at ensuring your success in customer interactions. Requirements include a genuine interest in customers, a strong drive to find the right solutions, and a passion for goal-oriented work. While various backgrounds are welcome, previous experience in customer service or sales is valued. Candidates must be open to change, capable of working independently, and possess excellent oral and written skills in Finnish and English. Swedish language skills are considered an advantage. Applicants must pass a Traficom reliability check and be of good repute as required by insurance legislation.
Company Information
| Location | Active listings |
|---|---|
| Remote - Global | 99 |
| Turku, Finland | 44 |
| Espoo, Finland | 41 |
| Stockholm, Sweden | 20 |
| Oslo, Norway | 13 |
| Copenhagen, Denmark | 7 |
| Riga, Latvia | 5 |
| Tampere, Finland | 4 |
| Gothenburg, Sweden | 3 |
| København, Denmark | 1 |
| Finland | 1 |
| Bergshamra, Sweden | 1 |
| Helsinki, Finland | 1 |
| Ballerup, Denmark | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 9 |
| Insurance Advisor | 7 |
| Software Engineer | 6 |
| Claims Advisor | 4 |
| Data Scientist | 3 |
| Insurance Support Specialist | 3 |
| Customer Service Representative | 3 |
| Business Developer | 3 |
| Product Manager | 3 |
| Sales Representative | 3 |
| Healthcare Professional | 3 |
| Legal Assistant | 2 |
| Solution Architect | 2 |
| Web & Digital Content Manager | 2 |
| Full-stack Developer | 2 |
| Content Manager | 2 |
| Insurance Agent | 2 |
| Business Advisor | 2 |
| Agricultural Insurance Advisor | 2 |
| Test Automation Specialist | 2 |
| Business Development Manager | 2 |
| Data Management | 2 |
| Data Enablement Engineer | 2 |
| Business Development Specialist | 2 |
| Analyst | 2 |
| Regress Specialist | 1 |
| Back-end Developer | 1 |
| Sales Specialist | 1 |
| Insurance Sales Agent | 1 |
| QA Specialist | 1 |
| Project Manager | 1 |
| Cobol Developer | 1 |
| Senior Analyst | 1 |
| Actuary | 1 |
| Intern | 1 |
| Data Analyst | 1 |
| Chapter Lead | 1 |
| Property Underwriter | 1 |
| Service Manager | 1 |
| Business Insurance Agent | 1 |
| Student Assistant in IT Architecture | 1 |
| Head of Digital Operating Model & Development | 1 |
| C#/.NET Developer | 1 |
| Identity and Access Management Engineer | 1 |
| Service Desk Analyst | 1 |
| Nurse for Medical Risk Assessment | 1 |
| Business Controller | 1 |
| Legal Professional | 1 |
| Team Leader | 1 |
| Skadetekniker | 1 |
| Student Assistant | 1 |
| Sales Manager | 1 |
| Meeting Booker | 1 |
| Digital Service Developer | 1 |
| Sales Insurance Advisor | 1 |
| Account Executive | 1 |
| Head of SME Sales | 1 |
| Legal Claims Advisor | 1 |
| Transport Damage Claims Handler/Jurist | 1 |
| Animal Claims Advisor | 1 |
| Customer Growth Manager | 1 |
| Research Operations | 1 |
| Business Insurance Advisor | 1 |
| Architect | 1 |
| Security Architect | 1 |
| Partner Manager | 1 |
| Sales and Marketing Manager | 1 |
| Customer Support Specialist | 1 |
| Claims Center Motor Team Leader | 1 |
| Full-Stack .NET Developer | 1 |
| Partner Development Manager | 1 |
| Learning and Development | 1 |
| Head of Customer Center & Sales | 1 |
| Insurance Sales Advisor | 1 |
| API Product Manager | 1 |
| Customer Engagement Manager | 1 |
| Business Operation | 1 |
| Talent Acquisition Coordinator | 1 |
| Consultant | 1 |
| Underwriter | 1 |
| Credit Control Assistant | 1 |
| Lawyer | 1 |
| Service Designer | 1 |
| Data Engineer | 1 |
| Sales Negotiator | 1 |
| Legal Insurance Manager | 1 |
| Claims Expert | 1 |
| N/A | 1 |
| Digital Business Developer | 1 |
| Automotive Technical Investigator | 1 |
| Full-Stack Developer | 1 |
| Tech Squad Lead | 1 |
| Technology Risk Manager | 1 |
| Developer | 1 |
| Fullstack Developer | 1 |
| Data Management Solution Architect | 1 |
| Executive AI Enablement Assistant | 1 |
| Medical Risk Assessor | 1 |
| Digital Content | 1 |
| Product Owner / Product Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 126 |
| Senior | 8 |
| Manager | 8 |
| Intern | 3 |
| Junior | 1 |
IF Insurances appears in 241 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Turku, Finland, and Espoo, Finland.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Provide smooth service to new and existing customers
- Ensure customers have the correct insurance coverage
- Promote a safer life for customers through insurance solutions
- Work with customers via telephone and electronic tools in a Customer Center environment
- Create excellent customer experiences
Requirements
- Genuine interest in customers
- Strong drive to find the right solutions for customers
- Passion for helping customers and sales
- Enjoyment of goal-oriented work
- Willingness to develop and learn new things
- Openness to change
- Ability to work independently and determinedly
- Excellent oral and written Finnish and English skills
- Pass a Traficom reliability check
- Good repute as per insurance legislation
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Initial screening
- 2Tests and video interview (early August)
- 3Personal interview (August)
