Customer Service Agent - Finavia Oyj - Remote - Global
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Job Description
Join Finavia as a customer service agent at Rovaniemi airport for winter 2026-2027. Your role includes guiding travelers, overseeing terminal order and security, and assisting with security checks. The position requires a positive attitude, flexibility, organizational skills, active observation, and the ability to communicate in Finnish and English. Shift work is involved, and training for security checks will be provided. You will work in a fast-paced, diverse environment with responsibilities focused on customer service in an international setting. Benefits include employee and sports perks, with opportunities to develop skills in a leading European airport company.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 74 |
| Vantaa, Finland | 40 |
| Rovaniemi, Finland | 12 |
| Ivalo, Finland | 11 |
| Helsinki-Vantaa Airport, Finland | 10 |
| Vaasa, Finland | 10 |
| Kittilä, Finland | 8 |
| Kruunupyy, Finland | 7 |
| Jyväskylä, Finland | 6 |
| Mariehamn, Finland | 6 |
| Kokkola, Finland | 5 |
| Savonlinna, Finland | 5 |
| Joensuu, Finland | 3 |
| Remote - Global | 3 |
| Helsinki-Vantaa Airport, Vantaa, Finland | 3 |
| Tampere, Finland | 3 |
| Kemi-Tornio, Finland | 3 |
| Oulu, Finland | 3 |
| Kuusamo, Finland | 3 |
| Kemi, Finland | 2 |
| Pirkkala, Finland | 1 |
| Kokkola-Pietarsaari, Finland | 1 |
| Kuopio, Finland | 1 |
| Turku, Finland | 1 |
| Vasa, Finland | 1 |
| Remote - Finland | 1 |
| Kajaanin lentoasema, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 23 |
| Maintenance Worker | 20 |
| Customer Service Representative | 17 |
| Electrician | 14 |
| Maintenance multi-skilled worker | 10 |
| Project Manager | 8 |
| Maintenance Specialist | 7 |
| Maintenance professional | 6 |
| Infrastructural Project Manager | 6 |
| Marketing Specialist | 6 |
| Maintenance worker | 5 |
| Maintenance Supervisor | 5 |
| Maintenance Multi-skilled Worker | 5 |
| Rescue Services Shift Supervisor | 5 |
| Maintenance Engineer | 5 |
| Technology Lead | 4 |
| Healthcare Professional | 4 |
| Firefighter | 4 |
| Apron Supervisor | 4 |
| Customer Service Agent | 4 |
| Marketing Manager | 3 |
| Customer Service Specialist | 3 |
| Supervisor | 3 |
| VIP Coordinator | 3 |
| Technical Maintenance Specialist | 3 |
| Data Scientist | 3 |
| Rescue Manager | 3 |
| Lead | 2 |
| Business Manager | 2 |
| Customer Service | 2 |
| Marshaller | 2 |
| Security Specialist | 2 |
| Maintenance versatile worker | 2 |
| Procurement Manager | 2 |
| Rescue Worker | 2 |
| Rescue Services Supervisor | 2 |
| Scheduler | 1 |
| Maintenance Multiskilled Worker | 1 |
| Process and Maintenance Operator | 1 |
| Manager | 1 |
| Security Check-in Agent | 1 |
| Security Clearance Service Manager | 1 |
| Security and Passenger Service Agent | 1 |
| Electrical Maintenance Specialist | 1 |
| Head of Maintenance | 1 |
| Planner | 1 |
| Payroll Clerk | 1 |
| Service Manager | 1 |
| Researcher | 1 |
| Security Officer | 1 |
| Maintenance All-rounder | 1 |
| Maintenance Manager | 1 |
| Community Relations Manager | 1 |
| Communications Intern | 1 |
| Analytics Engineer | 1 |
| Airport Manager | 1 |
| Facility Maintenance Technician | 1 |
| Technology | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Manager | 8 |
| Intern | 8 |
Finavia Oyj appears in 224 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Vantaa, Finland, and Rovaniemi, Finland.
About
Includes details from the Finnish Trade Register.
Julkinen osakeyhtiö
Service activities incidental to air transportation
Financial Overview (2024)
Finavia Oyj was profitable in 2024 with revenue of €346.0M and a profit margin of 10.1%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Positive attitude
- Flexibility
- Organizational skills
- Active observation
- Ability to communicate in Finnish and English
