Customer Service Agent - Finavia Oyj - Remote - Global
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Job Description
Finavia leads and develops 20 airports in Finland, focusing on quality services for airlines and travelers. We are committed to sustainable aviation and improving accessibility. We seek a customer service professional at Vaasa Airport to assist travelers, ensure terminal order, and support security procedures, including training. The role involves active observation, excellent face-to-face service in an international environment, and calm handling of stressful situations. Fluency in Finnish, English, and Swedish is preferred, with a B-driver's license and normal color vision. The job offers varied tasks, flexible hours, and development opportunities in a reputable European airport company.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 74 |
| Vantaa, Finland | 40 |
| Rovaniemi, Finland | 12 |
| Ivalo, Finland | 11 |
| Vaasa, Finland | 10 |
| Helsinki-Vantaa Airport, Finland | 10 |
| Kittilä, Finland | 8 |
| Kruunupyy, Finland | 7 |
| Mariehamn, Finland | 6 |
| Jyväskylä, Finland | 6 |
| Kokkola, Finland | 5 |
| Savonlinna, Finland | 5 |
| Tampere, Finland | 3 |
| Kuusamo, Finland | 3 |
| Helsinki-Vantaa Airport, Vantaa, Finland | 3 |
| Joensuu, Finland | 3 |
| Remote - Global | 3 |
| Oulu, Finland | 3 |
| Kemi-Tornio, Finland | 3 |
| Kemi, Finland | 2 |
| Kajaanin lentoasema, Finland | 1 |
| Turku, Finland | 1 |
| Kokkola-Pietarsaari, Finland | 1 |
| Vasa, Finland | 1 |
| Kuopio, Finland | 1 |
| Remote - Finland | 1 |
| Pirkkala, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 23 |
| Maintenance Worker | 20 |
| Customer Service Representative | 17 |
| Electrician | 14 |
| Maintenance multi-skilled worker | 10 |
| Project Manager | 8 |
| Maintenance Specialist | 7 |
| Maintenance professional | 6 |
| Marketing Specialist | 6 |
| Infrastructural Project Manager | 6 |
| Rescue Services Shift Supervisor | 5 |
| Maintenance Multi-skilled Worker | 5 |
| Maintenance Engineer | 5 |
| Maintenance worker | 5 |
| Maintenance Supervisor | 5 |
| Firefighter | 4 |
| Customer Service Agent | 4 |
| Apron Supervisor | 4 |
| Healthcare Professional | 4 |
| Technology Lead | 4 |
| Rescue Manager | 3 |
| Marketing Manager | 3 |
| Supervisor | 3 |
| Customer Service Specialist | 3 |
| Data Scientist | 3 |
| VIP Coordinator | 3 |
| Technical Maintenance Specialist | 3 |
| Rescue Worker | 2 |
| Maintenance versatile worker | 2 |
| Procurement Manager | 2 |
| Security Specialist | 2 |
| Rescue Services Supervisor | 2 |
| Marshaller | 2 |
| Lead | 2 |
| Customer Service | 2 |
| Business Manager | 2 |
| Airport Manager | 1 |
| Communications Intern | 1 |
| Security Check-in Agent | 1 |
| Researcher | 1 |
| Facility Maintenance Technician | 1 |
| Security Clearance Service Manager | 1 |
| Technology | 1 |
| Community Relations Manager | 1 |
| Payroll Clerk | 1 |
| Planner | 1 |
| Electrical Maintenance Specialist | 1 |
| Manager | 1 |
| Head of Maintenance | 1 |
| Maintenance Manager | 1 |
| Scheduler | 1 |
| Security and Passenger Service Agent | 1 |
| Service Manager | 1 |
| Security Officer | 1 |
| Analytics Engineer | 1 |
| Process and Maintenance Operator | 1 |
| Maintenance Multiskilled Worker | 1 |
| Maintenance All-rounder | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Intern | 8 |
| Manager | 8 |
Finavia Oyj appears in 224 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Vantaa, Finland, and Rovaniemi, Finland.
About
Includes details from the Finnish Trade Register.
Julkinen osakeyhtiö
Service activities incidental to air transportation
Financial Overview (2024)
Finavia Oyj was profitable in 2024 with revenue of €346.0M and a profit margin of 10.1%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- Fluency in Finnish, English, and Swedish
- B-driver's license
- Normal color vision
