Claims Advisor for Occupational Injuries with experience in permanent impairment and loss of earning capacity - IF Insurances - Ballerup, Denmark

Insurance is far more interesting than many believe. At If, we work every day to make a real difference for people who have been exposed to an occupational accident. This requires empathy, professionalism, and the ability to handle cases where people are in a vulnerable situation. We are now looking for an experienced claims advisor for our occupational injury team. You have experience in processing occupational injury cases and thrive on handling complex personal injuries. It is important that you have solid experience in the assessment and processing of cases regarding permanent impairment and loss of earning capacity from a similar position in another insurance company or similar, and that you can drive these cases independently from start to finish. You will be part of a professionally strong environment with experienced colleagues who prioritize quality, decency, and cooperation highly. About the job As a claims advisor within occupational injury insurance, you will be responsible for a portfolio of occupational injury cases. You follow the cases throughout the entire process and ensure professional, efficient, and empathetic handling of both customers and partners. A significant part of the role is the processing of cases regarding permanent impairment and loss of earning capacity, where you must be able to analyze and assess complex information. Your primary tasks will be to: - Process occupational injury cases from report to closure - Handle and assess cases of permanent impairment and loss of earning capacity according to ASL - Collect and analyze medical, professional, and legal information - Ensure progress and quality in your cases - Be in dialogue with customers, employers, authorities, lawyers, and practitioners - Actively contribute to the professional development in the team At the same time, you will have a broad interface with both internal and external partners. Working hours are 37 hours per week from 08:00 to 16:00. You have a fixed afternoon shift until 16:00 every week. Once you have settled into the role, there is a possibility of working from home 1–2 days a week. We offer At the same time as we set high requirements for you as an employee, we also expect you to set requirements for us as an employer. At If, we offer among other things: - An inclusive work environment where everyone is welcome - Career and development opportunities in the Nordic region's largest insurance company - Social activities and a professionally strong environment - Possibility for a hybrid workplace - A health-promoting workplace with e.g. exercise schemes and sports activities - Attractive insurance benefits and pension About the team Your new workplace will be If's Danish headquarters in Ballerup. You will be part of a team of around 20 skilled and experienced colleagues, where cooperation, professionalism, and knowledge sharing are a natural part of everyday life. We have a strong professional environment with great knowledge in the occupational injury area, including complex cases of permanent impairment and loss of earning capacity. You will have the opportunity for sparring with competent colleagues and become part of a department where quality and professionalism are highly valued. There is room for both concentration and dialogue, and you will be part of a team that takes responsibility for each other and for the customers. Who are you? We are looking for a colleague who has experience in the occupational injury area and is motivated to help people in often difficult situations. In addition, we expect that you: - Have documented experience in processing occupational injury cases - Have experience in assessing both permanent impairment and loss of earning capacity - Can work independently and make professional decisions in complex cases - Have strong analytical skills and can translate complex information into clear decisions and justifications - Communicate professionally and empathetically – both orally and in writing - Preferably experience from an insurance company or AES - Can translate legal-technical material into concrete justifications - Thrive in a role with many stakeholders and high professional responsibility - Good at English in writing and speech It will be an advantage if you have experience from the insurance industry, Arbejdsmarkedets Erhvervssikring or other relevant experience within the personal injury or occupational injury area. Application and recruitment process Application deadline: Screening and interviews take place continuously. Deadline for applying is August 15. Application: Please send your CV with a few lines about yourself and what you can contribute in this role. Location: Ballerup. Start date: 1.10.2026. If you have questions about the position, you are welcome to contact the hiring manager, Kristina Hey Mathiasen, by email kristina.hey.mathiasen@if.dk