
2nd Level ITSM Support Engineer - Matrix42
ITSM Support Engineer
Job Description
Support our customers in the ESM environment Network management. Act as first contact for technical support, resolving incidents efficiently. Troubleshoot issues, escalate complex cases, communicate with customers and partners, document solutions, support process improvements, coordinate or escalate major incidents.
Company Information
| Location | Active listings |
|---|---|
| Espoo, Finland | 9 |
| Remote - Global | 6 |
| Frankfurt am Main, Germany | 2 |
| Stockholm, Sweden | 2 |
| Remote - Finland | 2 |
| Bucharest, Romania | 2 |
| Remote - Schweiz | 1 |
| Remote Finland | 1 |
| Espoo | 1 |
| Vienna, Austria | 1 |
| Remote - Sweden | 1 |
| Remote - Ireland | 1 |
| Remote - Österreich | 1 |
| Remote - Deutschland | 1 |
| Remote Finland, Espoo | 1 |
| Lublin, Poland | 1 |
| Remote Sweden | 1 |
| Rothenburg, Germany | 1 |
| Kuopio, Finland | 1 |
| Remote (Deutschland) | 1 |
| Remote - Denmark | 1 |
| Role type | Active listings |
|---|---|
| Product Manager | 2 |
| Account Manager | 2 |
| Sales Representative | 2 |
| Human Resources Specialist | 2 |
| Sales and Revenue Operations Manager | 1 |
| Software Engineer | 1 |
| Accountant | 1 |
| Legal Trainee | 1 |
| Cloud Engineer | 1 |
| Solution Manager IGA | 1 |
| QA Automation Engineer | 1 |
| Team Lead | 1 |
| Senior Director of Engineering | 1 |
| Marketing Specialist | 1 |
| Open Application | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 9 |
| Manager | 2 |
| Executive | 1 |
| Mid-level | 1 |
| Senior | 1 |
Matrix42 appears in 38 indexed job postings in JobCrawls' Finland dataset since August 2025. In that historical index, the strongest location signals for this employer are Espoo, Finland, Remote - Global, and Frankfurt am Main, Germany.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Computer programming activities
Financial Overview (2024)
Matrix42 was unprofitable in 2024 with revenue of €4.1M and a profit margin of -0.8%.
Data shown is based on historical job postings from our database.
