Matrix42 logo

2nd Level ITSM Support Engineer - Matrix42

ITSM Support Engineer

Posted: October 4, 2023
Posted 1,008 days ago
Last seen in crawl: July 7, 2026 (1d ago)
Estimated Expiry: November 8, 2023
Role & Management
Role Level:Mid-Level
Job Type
Required Languages

Job Description

Support our customers in the ESM environment Network management. Act as first contact for technical support, resolving incidents efficiently. Troubleshoot issues, escalate complex cases, communicate with customers and partners, document solutions, support process improvements, coordinate or escalate major incidents.

Company Information

Matrix42 logo
Computer programming activities
Säterinkatu 6, 02600 Esbo
Business ID: 1509667-4
Registered name: Matrix42 Oy
Headcount: 17
Current open roles at Matrix42 on JobCrawls
LocationActive listings
Espoo, Finland9
Remote - Global6
Frankfurt am Main, Germany2
Stockholm, Sweden2
Remote - Finland2
Bucharest, Romania2
Remote - Schweiz1
Remote Finland1
Espoo1
Vienna, Austria1
Remote - Sweden1
Remote - Ireland1
Remote - Österreich1
Remote - Deutschland1
Remote Finland, Espoo1
Lublin, Poland1
Remote Sweden1
Rothenburg, Germany1
Kuopio, Finland1
Remote (Deutschland)1
Remote - Denmark1
Current role mix at Matrix42 on JobCrawls
Role typeActive listings
Product Manager2
Account Manager2
Sales Representative2
Human Resources Specialist2
Sales and Revenue Operations Manager1
Software Engineer1
Accountant1
Legal Trainee1
Cloud Engineer1
Solution Manager IGA1
QA Automation Engineer1
Team Lead1
Senior Director of Engineering1
Marketing Specialist1
Open Application1
Current role-level mix at Matrix42 on JobCrawls
Role levelActive listings
Mid-Level9
Manager2
Executive1
Mid-level1
Senior1

Matrix42 appears in 38 indexed job postings in JobCrawls' Finland dataset since August 2025. In that historical index, the strongest location signals for this employer are Espoo, Finland, Remote - Global, and Frankfurt am Main, Germany.

About

Includes details from the Finnish Trade Register.

Osakeyhtiö

Computer programming activities

Financial Overview (2024)

Matrix42 was unprofitable in 2024 with revenue of €4.1M and a profit margin of -0.8%.

€4.1MRevenue-€3.2MProfit-0.8%Profit Margin

Data shown is based on historical job postings from our database.

Job Details

Education Level

None required

Benefits & Perks

1 day agoPartial Schema

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