Intrum logo

Debt Collection Agent (Remote) - Intrum - Remote - Hungary

Customer Service Representative

Posted: January 6, 2026
Posted 189 days ago
Last seen in crawl: July 13, 2026 (1d ago)
Estimated Expiry: February 10, 2026
Remoteness
Role & Management
Role Level:Mid-Level
Management Tier:No People Management
Job Type
Required Languages

Job Description

Assist residential clients with debt repayment, provide advice, and follow up on payments in a professional and empathetic manner. Develop skills in a leading debt management company in Europe.

Company Information

Intrum logo
Financial Services
Headcount: 9,000
Current open roles at Intrum on JobCrawls
LocationActive listings
Remote - Global17
Helsinki, Finland16
Tampere, Finland7
Remote - Finland3
Jyväskylä, Finland2
Remote - Europe1
Current role mix at Intrum on JobCrawls
Role typeActive listings
Human Resources Specialist5
Software Engineer3
Financial Mediation Officer3
Accounting Manager2
Debt Collection Officer1
Workday HCM Integrations1
Data Engineer1
Technical Engineer Network1
Development Manager1
Business Controller1
Counselor1
Legal Professional1
Customer Service Advisor1
Sales Support Specialist1
Accounts Receivable Clerk1
Customer Service Representative1
AI Engineer1
Finance Analyst1
Product Owner1
Business Development Manager1
Debt Collector1
Client Onboarding Support1
Manager1
API Developer1
QA Automation Engineer1
Financial Administrator1
Worker1
Legal Counsel1
System Specialist1
Summer Worker1
Sales Representative1
Current role-level mix at Intrum on JobCrawls
Role levelActive listings
Mid-Level21
Intern3
Manager2
Junior2
Senior1

Intrum appears in 46 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Remote - Global, Helsinki, Finland, and Tampere, Finland.

Data shown is based on historical job postings from our database.

Job Details

Responsibilities

  • Handle customer inquiries
  • Negotiate payment plans
  • Follow up on payments
  • Provide professional advice
  • Maintain respectful communication

Requirements

  • High school diploma or equivalent
  • Experience in customer contact
  • Proficiency in MS Office (Word, Excel, Outlook)
  • Creative communication skills
  • Calm and respectful in conflicts
  • Willing to develop skills

Skills & Technologies

Customer serviceConflict resolutionMS Office

Education Level

High school

Recruitment Process

  1. 1
    Application via website
  2. 2
    Phone interview
  3. 3
    Online test
  4. 4
    Final interview
1 day agoPartial Schema

Salary Details

Starting gross salary 415,000 HUF, performance bonus up to 100,000 HUF, cafeteria benefits 40% above market average.

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