Customer Service Agent - Finavia Oyj - Remote - Global
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Job Description
Join Finavia at Vaasa Airport as a customer service agent responsible for guiding passengers, maintaining terminal order, and security checks. Training provided for security screening, requiring normal color vision and a B driver’s license. The role involves ensuring smooth travel experiences, active observation, and excellent face-to-face customer service in an international environment. Candidates should be positive, flexible, organized, and able to communicate in Finnish, English, and preferably Swedish. The job includes varied tasks and hours, with a focus on safety, responsibility, customer orientation, and innovation. Benefits include diverse employment and sports perks. The role requires a basic security clearance, drug test, and alcohol test. Application deadline: 16.08.2026.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 74 |
| Vantaa, Finland | 40 |
| Rovaniemi, Finland | 12 |
| Ivalo, Finland | 11 |
| Helsinki-Vantaa Airport, Finland | 10 |
| Vaasa, Finland | 10 |
| Kittilä, Finland | 8 |
| Kruunupyy, Finland | 7 |
| Jyväskylä, Finland | 6 |
| Mariehamn, Finland | 6 |
| Savonlinna, Finland | 5 |
| Kokkola, Finland | 5 |
| Joensuu, Finland | 3 |
| Tampere, Finland | 3 |
| Remote - Global | 3 |
| Oulu, Finland | 3 |
| Helsinki-Vantaa Airport, Vantaa, Finland | 3 |
| Kemi-Tornio, Finland | 3 |
| Kuusamo, Finland | 3 |
| Kemi, Finland | 2 |
| Kajaanin lentoasema, Finland | 1 |
| Turku, Finland | 1 |
| Remote - Finland | 1 |
| Vasa, Finland | 1 |
| Kokkola-Pietarsaari, Finland | 1 |
| Kuopio, Finland | 1 |
| Pirkkala, Finland | 1 |
| Role type | Active listings |
|---|---|
| Human Resources Specialist | 23 |
| Maintenance Worker | 20 |
| Customer Service Representative | 17 |
| Electrician | 14 |
| Maintenance multi-skilled worker | 10 |
| Project Manager | 8 |
| Maintenance Specialist | 7 |
| Maintenance professional | 6 |
| Infrastructural Project Manager | 6 |
| Marketing Specialist | 6 |
| Maintenance Multi-skilled Worker | 5 |
| Maintenance Engineer | 5 |
| Rescue Services Shift Supervisor | 5 |
| Maintenance Supervisor | 5 |
| Maintenance worker | 5 |
| Customer Service Agent | 4 |
| Healthcare Professional | 4 |
| Firefighter | 4 |
| Apron Supervisor | 4 |
| Technology Lead | 4 |
| Technical Maintenance Specialist | 3 |
| Data Scientist | 3 |
| Supervisor | 3 |
| Customer Service Specialist | 3 |
| Marketing Manager | 3 |
| Rescue Manager | 3 |
| VIP Coordinator | 3 |
| Rescue Services Supervisor | 2 |
| Business Manager | 2 |
| Security Specialist | 2 |
| Procurement Manager | 2 |
| Maintenance versatile worker | 2 |
| Lead | 2 |
| Rescue Worker | 2 |
| Customer Service | 2 |
| Marshaller | 2 |
| Security Clearance Service Manager | 1 |
| Maintenance All-rounder | 1 |
| Process and Maintenance Operator | 1 |
| Security Officer | 1 |
| Head of Maintenance | 1 |
| Manager | 1 |
| Scheduler | 1 |
| Airport Manager | 1 |
| Researcher | 1 |
| Community Relations Manager | 1 |
| Security and Passenger Service Agent | 1 |
| Technology | 1 |
| Payroll Clerk | 1 |
| Security Check-in Agent | 1 |
| Communications Intern | 1 |
| Maintenance Manager | 1 |
| Maintenance Multiskilled Worker | 1 |
| Analytics Engineer | 1 |
| Electrical Maintenance Specialist | 1 |
| Planner | 1 |
| Service Manager | 1 |
| Facility Maintenance Technician | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Manager | 8 |
| Intern | 8 |
Finavia Oyj appears in 224 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Vantaa, Finland, and Rovaniemi, Finland.
About
Includes details from the Finnish Trade Register.
Julkinen osakeyhtiö
Service activities incidental to air transportation
Financial Overview (2024)
Finavia Oyj was profitable in 2024 with revenue of €346.0M and a profit margin of 10.1%.
Data shown is based on historical job postings from our database.
