(Part-Time Contract) Community and Member Advocacy Manager
Part-time contract advocacy manager for Virta Health, remote, 20h/wk, $45-50/hr.
Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. We're looking for a part-time contract Community and Member Advocacy Manager to help grow Virta's member engagement through a few key projects. This role is ideal for someone who genuinely enjoys building relationships, bringing people together, and creating meaningful experiences that strengthen our Virta member community. You'll work directly with members and member ambassadors to coordinate local events, support community-building efforts on social media, and help transform participating members into long-term Virta advocates. Throughout the process, you will also help identify compelling member stories that can support the communications and marketing teams. This is a highly collaborative role for someone who is energized by connecting with people and thrives in a fast-moving environment. --- Contract DETAILS --- - Hours: 20 hours/week - Length: 12 weeks - Rate: $45-50/hr
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- Coordinate local member meet-ups and cycle planning
- Manage day-to-day operations of the Member Meet-Up Program
- Recruit, onboard, and support members who want to organize meet-ups
- Coordinate outreach campaigns, RSVP management, and follow-up
- Maintain documentation, trackers, calendars, waivers, and contact lists
- Act as primary contact for highly engaged members
- Monitor social channels and respond in warm, on-brand voice
- Escalate member issues using care process and track cases
- Share member feedback and trends with Communications and Member teams
- Source, organize, and manage member stories for various initiatives
- Identify members with compelling health journeys for marketing initiatives
- Coordinate storytelling intake and approvals with members
- Maintain a searchable library of member stories and assets
- Track permissions, waivers, and approved usage
- Follow up with advocates to nurture long-term relationships
- Activate 15 new ambassadors and launch 10 new markets
- Increase community engagement across channels
- 3-5 years experience coordinating community programs, ambassador programs, customer events
- Experience working directly with customers or members in a relationship-focused role
- Experience supporting marketing campaigns or collecting customer testimonials
- Passion for health, wellness, and helping people build meaningful connections
- Experience with social media community management or customer care platforms such as Sprout Social, program management applications, including Google Suite, and tracking/GEO monitoring tools like Amplitude or Ahrefs.
- Comfort navigating sensitive health-related conversations with empathy and good judgment
- Demonstrates a proactive use of AI tools to improve individual output and efficiency
| Location | Active listings |
|---|---|
| Remote - Global | 17 |
| Role type | Active listings |
|---|---|
| Client Success Manager | 2 |
| General Counsel | 1 |
| Collections Lead Specialist | 1 |
| Front End Specialist | 1 |
| HRIS Analyst | 1 |
| Regional Vice President, Public Sector Sales | 1 |
| Engineering Manager | 1 |
| Data Analyst | 1 |
| Community and Member Advocacy Manager | 1 |
| Governance, Risk & Compliance Manager | 1 |
| Senior Engineering Manager | 1 |
| Privacy and Compliance Specialist | 1 |
| Accounting Manager | 1 |
| Senior Accountant | 1 |
| Actuary | 1 |
| Director, Growth Operations | 1 |
| Role level | Active listings |
|---|---|
| Senior | 10 |
| Executive | 3 |
| Manager | 2 |
| Mid-Level | 2 |
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