Junior Technical Support Engineer - Supermetrics - Singapore
Technical Support Engineer
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Job Description
Supermetrics is hiring a Junior Technical Support Engineer in Singapore. The role involves diagnosing complex customer issues, reviewing AI support responses, and collaborating with product and engineering teams. Candidates should have 1 year of support or solutions engineering experience, familiarity with APIs, OAuth, data pipelines, and schema structures. Benefits include competitive pay, remote work allowance, healthcare, and personal development budgets.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 46 |
| Dublin, Ireland | 32 |
| Remote - Global | 12 |
| Amsterdam, Netherlands | 9 |
| Remote - Poland | 6 |
| Remote - Finland | 6 |
| United Kingdom | 4 |
| Remote - Spain | 4 |
| Remote - UK | 3 |
| Netherlands | 3 |
| Remote - Lithuania | 3 |
| Finland | 2 |
| UK | 2 |
| Remote - Europe | 1 |
| Remote | 1 |
| Role type | Active listings |
|---|---|
| Sales Representative | 14 |
| Manager | 8 |
| Software Engineer | 6 |
| Human Resources Specialist | 4 |
| Senior Implementation Architect | 3 |
| Marketing Specialist | 3 |
| Data Scientist | 2 |
| Data Governance Lead | 2 |
| Sales Manager | 2 |
| Product Marketing | 2 |
| Sales Enablement Specialist | 2 |
| Web Engineer | 1 |
| Director of Solution Partnership Sales | 1 |
| Designer | 1 |
| Security Engineer | 1 |
| Senior Program Manager FP&A and AI Systems | 1 |
| Senior Account Executive | 1 |
| Cloud Infrastructure Engineer | 1 |
| Customer Success Manager | 1 |
| Technology | 1 |
| Senior Total Rewards Partner | 1 |
| Senior Strategic Talent Partner | 1 |
| Senior | 1 |
| BizOps Strategist | 1 |
| Finance Analyst | 1 |
| Account Executive | 1 |
| IT Platform Lead | 1 |
| Digital Experience Engineer | 1 |
| Financial Planning & Analysis Partner | 1 |
| Product Designer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 26 |
| Senior | 17 |
| Manager | 7 |
| Junior | 1 |
Supermetrics appears in 134 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Dublin, Ireland, and Remote - Global.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Diagnosing and resolving complex customer issues
- Reviewing AI-generated support responses
- Contributing to bot prompt engineering and documentation
- Escalating bugs to engineering
Requirements
- 1 year experience in technical/customer support, solutions engineering, or technical operations
- Familiarity with APIs, OAuth, data pipelines, or schema structures
- Strong communication skills
Skills & Technologies
Education Level
None requiredBenefits & Perks
